Application Support Engineer

Michael Page; Wrocław; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

A global organization is expanding its operations by establishing a new IT delivery hub in Wrocław, Poland. They are looking for a skilled IT Systems Engineer to provide 2nd and 3rd line support for critical applications, troubleshoot issues, and collaborate with various IT teams. The ideal candidate will have over 3 years of experience, strong knowledge of MS SQL Server, and proficiency in PowerShell. The position offers a hybrid work model, competitive salary, and opportunities for professional development.

Benefits

Private medical care

Wellness programs

Professional development opportunities

Qualifications

• 3+ years of experience in IT systems engineering/administration.
• Strong knowledge of MS SQL Server & T-SQL.
• Proficient in PowerShell.
• Experience with container technologies (Kubernetes desirable).

Responsibilities

• Provide 2nd/3rd line support for critical business applications.
• Troubleshoot and resolve incidents/requests.
• Collaborate with IT teams to solve complex issues.
• Perform root cause analysis and propose long-term solutions.

Skills

MS SQL Server

T-SQL

PowerShell

Kubernetes

Analytical skills

Troubleshooting skills

Communication skills

Collaboration

Job description

• Join a supportive, innovative team in brand new IT-Hub
• Work with global business

About Our Client

Our client, STENA AB Group is a global organisation with several different business units. With a strong international presence, they are expanding their operations by establishing a new IT delivery hub in Poland: https://www.michaelpage.pl/en/stena-group-it

Known for their commitment to excellence, they focus on delivering cutting-edge IT solutions while fostering a culture of collaboration, growth, and high performance.

This is a unique opportunity for a driven professional to lead a high-impact initiative and shape the future of IT delivery in a key global market.

Job Description

• Provide 2nd/3rd line support for critical business applications (e.g., JD Edwards, M-Files, Enova365, Docmap)
• Troubleshoot and resolve incidents/requests, ensuring timely resolution and minimal disruption.
• Collaborate with IT teams (network, compute, security, architecture) to solve complex issues.
• Perform root cause analysis and propose long-term solutions as part of problem management.
• Ensure application performance, stability, and compliance with standards.
• Build and implement automation to reduce manual work and improve efficiency.
• Actively contribute to Continuous Service Improvement and the "Shift-Left" strategy.
• Stay up to date on security trends and conduct regular compliance reviews.
• Support end-users with clear, effective communication.

The Successful Applicant

• 3+ years of experience in IT systems engineering / administration.
• Strong knowledge of MS SQL Server & T-SQL.
• Proficient in PowerShell.
• Experience with container technologies (Kubernetes desirable).
• Background in Level 2/3 business application support.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and interpersonal abilities.
• A proactive, curious, and collaborative mindset.

What's on Offer

• A dynamic and collaborative work environment focused on innovation.
• Flexible working arrangements within a hybrid model.
• Competitive salary based on your skills and experience.
• Access to private medical care and wellness programs.
• Opportunities for professional development, including training and certifications.
• A modern office located in Wrocław