APAC Hospitality Revenue Success Manager (Remote)

PROFITROOM; Remote; PLN 180,000 - 240,000; Full time

Job summary

A global leader in hospitality software based in Poland is seeking a Customer Success Manager to support its APAC customer base. In this fully remote role, you will leverage your expertise in hospitality and revenue management to educate clients on best practices and help them utilize Profitroom's products to maximize bookings. The ideal candidate will have experience in account management and strong communication skills. Flexibility and problem-solving capabilities are essential, alongside fluency in English and familiarity with CRM systems.

Benefits

24 paid days off annually

Flexible working hours

Annual travel vouchers

Co-financed medical insurance

Company retreats and celebrations

English language classes

Qualifications

• Proven work experience as an Account Manager or similar role in hospitality or travel tech.
• Experience in hotel revenue or sales management preferred.
• Fluency in English is required; proficiency in Thai is a strong advantage.

Responsibilities

• Serve as the lead point of contact for customer account management.
• Build and maintain long-lasting client relationships.
• Ensure timely and successful delivery of solutions based on customer needs.

Skills

Communication skills

Problem-solving

Analytical skills

Negotiation skills

Tools

Salesforce

HubSpot

Job description

A global leader in hospitality software based in Poland is seeking a Customer Success Manager to support its APAC customer base. In this fully remote role, you will leverage your expertise in hospitality and revenue management to educate clients on best practices and help them utilize Profitroom's products to maximize bookings. The ideal candidate will have experience in account management and strong communication skills. Flexibility and problem-solving capabilities are essential, alongside fluency in English and familiarity with CRM systems.