Accounts Receivable Analyst with French - Collections

Flora Food Group; Katowice; On-site; PLN 120,000 - 180,000; Full time

Job summary

Flora Food Group in Katowice is seeking an Accounts Receivable Senior Analyst to own end-to-end receivables and lead cash collection efforts in coordination with Sales and Finance. You will manage a portfolio of customers, drive timely collections and reduce overdue balances while maintaining strong customer relationships.

The ideal candidate has 3–5 years in AR/Collections, fluent English and French, and solid Excel/ERP skills to support reporting and process improvements.

Qualifications

• Bachelor’s degree in commerce / finance / accounting required.
• 3–5 years of experience in Collections / Accounts Receivable.
• Strong knowledge of AR processes and SAP experience is a plus.
• Fluent in English and French is mandatory.
• Strong communication and negotiation skills; analytical with Excel.

Responsibilities

• Act as a primary contact for customers on payment-related queries.
• Manage a portfolio of customers and ensure timely collection of invoices.
• Reconcile AR balances and resolve discrepancies between accounts.
• Provide insights on delinquent accounts and recommend actions.
• Escalate critical issues and ensure closure within timelines.
• Maintain strong customer relationships to ensure smooth collections.
• Identify opportunities to improve collection efficiency and reduce manual work.

Skills

Fluent in English

French language

ERP systems familiarity (SAP)

Education

Bachelor’s degree in commerce / finance / accounting

Tools

SAP

Job description

We are looking for an Accounts Receivable Senior Analyst with French to join our Credit Control Team in Katowice! If you have professional experience in accounts receivable/collection activities, and you are ready to take full ownership of a corporate portfolio, don't hesitate to apply! As an Account Receivables Senior Analyst , you will be responsible for cash collection operations in cooperation with our local sales and finance team. You will be managing end-to-end receivables, driving timely collections, reducing overdue balances and DSO, and maintaining strong customer relationship.

Key Responsibilities

• Act as a primary point of contact for customers on payment-related queries
• Manage a portfolio of customers and ensure timely collection of outstanding invoices resolving the Customer’s inquiries and payment blockers in close collaboration with Sales, Customer Service and Finance Team to ensure timely resolution
• Reconcile AR balances, manage and resolve every financial discrepancy between our and Customers’ accounts
• Provide insights on delinquent accounts and recommend corrective actions
• Escalate critical issues and ensure closure within timelines
• Maintain strong relationship with customer to ensure smooth collections
• Identify opportunities to improve collection efficiency and reduce manual efforts, participating in continuous improvement/transformation initiatives
• Ensure adherence to company policies and audit requirements

So, what does it take to be successful in this role?

Required Qualifications & Skills

• Bachelor’s degree in commerce / finance / accounting
• 3-5 years of experience in Collections/Accounts Receivable
• Strong knowledge of AR processes
• Experience in ERP systems (SAP previous working experience will be a plus)
• Fluent in English and French is mandatory
• Strong communication and negotiation skills
• Analytical mindset with proficiency in Excel and reporting tools
• Ability to manage multiple stakeholders and prioritize tasks

Preferred Attributes

• Experience in FMCG / Retail / B2C industry
• Exposure to global stakeholders and multi-country operations