A SPECIALIST WITH PORTUGUESE - HELPDESK REMOTE

PMSolutions; Poland; Remote; PLN 180,000 - 240,000; Full time

Job summary

A modern tech company is seeking a Helpdesk Specialist fluent in Portuguese to assist with user issues remotely. Responsibilities include resolving problems via phone and email, and managing notifications in the system. Ideal candidates will have strong English skills, ease in communication, and a willingness to learn. This role offers competitive salary and flexible benefits, including remote work and comprehensive health care.

Benefits

Stable employment on a contract

100% remote work option

Competitive salary with language bonus

Flexible benefits package

Private health care with dental package

Comprehensive initial training

Defined career path

Qualifications

• Proficient fluency in Portuguese and communicative skills in English.
• Ability to engage with users effectively.
• Desire for self-improvement and learning.

Responsibilities

• Resolve user issues reported via phone and email.
• Document and manage incoming notifications in the system.

Skills

Fluent in Portuguese

Communicative English

Ease in making contacts

Willingness to learn

Job description

Overview

A SPECIALIST WITH PORTUGUESE - HELPDESK REMOTE

Responsibilities

• Solving user problems reported by phone, e‑mail or other communication channels
• Saving and describing incoming notifications in the system and their correct management

Qualifications

• Fluent in Portuguese
• Communicative English
• Ease in making contacts with others
• Willingness to learn and self‑improvement

What we offer

• Stable employment based on an employment contract
• The ability to work 100% remotely
• Competitive salary, with an attractive linguistic addition
• A flexible package of benefits (you can choose a MultiSport card, cinema tickets, vouchers for shops, restaurants, etc.)
• Private health care (Premium level) with a full dental package and insurance policy for foreign travel
• Comprehensive initial training
• Clearly defined career path

How to apply

We invite you to apply at [e-mail]. In the title, please enter the name of the position.

If you want your data to be used in this and subsequent recruitment processes, please include a consent clause. "I consent to the processing of my personal data by Personnel and Media Solutions, Piaseczno ul. Julianowska 35 for the purposes necessary for the implementation of this and future recruitment processes in connection with the entry into force on May 25, 2018 of the Regulation of the European Parliament and of the Council of the European Union 2016/679 of April 27, 2016 on the protection of individuals with regard to processing personal data and on the free movement of such data. I consent to the disclosure of my personal data to cooperating entities in order to carry out recruitment processes, also after the recruitment is completed in order to present further employment offers, I was informed about the right to access my personal data. I provide the above data voluntarily"