2nd line Application Engineer with RedHat Linux

Atos; Wrocław; Hybrid; PLN 111,600 - 167,400; Full time

Benefits offered by this job

Wellbeing programmes

Private medical and dental care

Benefits platform

Co-funding of sports activities

Courses and certifications

Conferences and Expert Communities

Gift packages for special occasions

Additional days off for seniority

Hybrid working mode

Charity and eco initiatives

Job summary

Atos is looking for a skilled 2nd Line Application Engineer in Wrocław to ensure the stability and performance of critical applications. Applicants should have solid expertise with Red Hat Enterprise Linux and the ability to deliver technical support effectively.

This role also involves collaborating with multiple teams and providing 24/7 on-call support. Your contributions will help maintain high service continuity with a focus on incident management and solutions.

Qualifications

• Ability to work with the Linux CLI.
• Willingness to obtain ABW security clearance (Level 2).
• Willingness to provide 24/7 on-call support.
• Willingness to work in a two-shift system 8:00–16:00 and 12:00–21:00.

Responsibilities

• Deliver 2nd line support for business-critical applications on Red Hat Linux environments.
• Monitor, troubleshoot, and resolve incidents to minimize downtime.
• Support application deployments, configurations, and maintenance tasks.
• Collaborate with teams to ensure a stable and secure environment.
• Identify root causes of issues and propose long-term solutions.
• Maintain clear documentation of incidents and procedures.

Skills

Linux CLI

ABW security clearance willingness

24/7 on-call support willingness

Two-shift system willingness

Automation scripts (Bash, Python, Ansible)

WebLogic administration

Containerized applications (Docker, Kubernetes)

Jenkins and Bitbucket experience

Job description

We are looking for a 2nd Line Application Engineer with solid expertise in Red Hat Enterprise Linux to join our growing team. This role focuses on ensuring the stability, availability, and performance of critical business applications by providing advanced technical support and troubleshooting.

Key Responsibilities

• Deliver 2nd line support for business‑critical applications running on Red Hat Linux environments.
• Monitor, troubleshoot, and resolve incidents to minimize downtime and ensure service continuity.
• Support application deployments, configurations, and maintenance tasks.
• Collaborate with 1st line support, infrastructure, and development teams to ensure a stable and secure environment.
• Identify root causes of issues and propose long‑term solutions and improvements.
• Maintain clear and up‑to‑date documentation of incidents, procedures, and configurations.

Required Skills & Experience

• Ability to work with the Linux CLI
• Willingness to obtain ABW security clearance (Level 2)
• Willingness to provide 24/7 on‑call support
• Willingness to work in a two‑shift system 8:00–16:00 and 12:00–21:00 (late shift approximately one week per month)

Nice to Have

• Experience in writing automation scripts (Bash, Python, Ansible)
• Experience in administering applications hosted on WebLogic
• Experience working with containerised applications (Docker, Kubernetes)
• Experience working with Jenkins and Bitbucket

Benefits

• Wellbeing programmes & work‑life balance - integration and passion‑sharing events
• Private medical and dental care
• Benefits platform – shopping, cinema, sport etc.
• Co‑funding of sports activities, e.g. Multisport & OK system cards, b‑active programme
• Courses and certifications e.g. Google Cloud, AWS, ITIL
• Conferences and Expert Communities
• Gift packages for special occasions Easter, Christmas, Children’s Day
• Appreciation for seniority additional days off, Atos Jubilee gifts
• Hybrid working mode (max. 2 times per month based on a location)
• Charity and eco initiatives

The company follows an equal opportunity policy and does not permit any form of discrimination based on gender, disability, age, origin, sexual orientation, or any other protected characteristic. All employment decisions are made solely on the basis of competence and qualifications.

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognised leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.