Territory Sales Supervisor

JazzWorld; Kumb; Hybrid; PKR 558,000 - 1,004,000; Full time

Job summary

JazzWorld is seeking a Territory Sales Supervisor for the Kumb, Sindh region to drive retail and franchise performance across JazzCash, Postpaid and prepaid products.

The role requires daily market visits, franchise management, and active engagement with the retail network to achieve sales targets and KPI improvements. It offers a hybrid work setup and opportunities to influence market growth within Pakistan.

Qualifications

• Experience delivering challenging projects.
• End-to-end planning to rollout with feedback.
• Ability to work remotely as well as under supervision.
• Ability to achieve monthly KPI targets (Jazz Cash Wallet Activation, Post-paid & Prepaid Sales, Remittances, Cash in, MNP).

Responsibilities

• Visit markets daily for stock checks and retail audits.
• Manage assigned franchise on daily basis with DO reports.
• Build relationships to facilitate efficient operations.
• Focus on Retail & Distribution network development with DO.
• Achieve KPI targets: Recharge, JazzCash, MBB, Active Retail Base.

Skills

sales management

channel development

remote work

KPI targets

Job description

TSS team is a sub part of the Regional Operating model lead by the Regional Business Head. This position reports to the Area Sales Manager who leads a team of two to three TSSs. We work with internal and external stakeholders to achieve regional sales targets and resolve issues that occur on daily basis which results in growth of JazzCash & Postpaid Sales and Franchise/Retail Business Development.

What does Territory Sales Supervisor do?

• Learns Jazz's values, business, and products, the Regional Operating Model, and an understanding of the market dynamics
• Visits the market daily to conduct spot checks/retail audits on stock availability
• Assigned one Franchise (in few cases two, depending on the potential & geographical spread)
• Start managing the assigned franchise on daily basis; ensuring visibility of daily reports shared by the Area Manager; while carrying out strong franchise follow up
• Builds contacts and understanding how to get the work done smoothly and efficiently through the franchise and retail network
• Ensures Retail & Distribution network development - by engaging Franchise staff & DO
• Focuses on Enablers; BVS Activation; EVC (Agent to Agent serving); Market Float management (2.3 days); DO service levels (daily basis 50%); Recharge (Jazz Load & Scratch cards) Non-Performers to be less than 5% (ensure DO follows up with non performing retailer); Follow up with DO to ensure minimum balance Retailers are less than 5%
• Along with the Enablers focus on achieving Target KPIs: Recharge; Gross Ads (pre & postpaid); JazzCash (DR, Cash-In & M-Wallet); MBB (Data Devices); Active Retail Base (EVC; BVS Devices; & JazzCash Retail Base) Devise plans to increase the sales of handsets, Wi‑Fi devices, remittances and postpaid numbers
• Starts engaging the retailers in planning BTL (below the line) activities based on target achievement
• Focuses on optimal utilization of Trade Marketing
• Focuses on channel foot print expansion and improvement in KPIs (minimum balance, retailer servicing for JazzCash and Voice)
• Works on Territory Integrity & Infringement Control
• Develop healthy relations with the retailers, franchise owners of your area
• Continuously review and bring improvements in JazzCash & Voice KPIs assigned to you and your team
• Proactive and creative by bringing forward new ideas and processes for the betterment of your whole team
• Manages franchise and retail channel by motivating and counseling the concerned stakeholders and explain the profitability model

Jazz is an equal-opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Grade Level: L1

Location: Kumb, Sindh, Pakistan

Last date to apply: 1st Sep, 2026

What is a Territory Sales Supervisor?

TSS team is a sub part of the Regional Operating model lead by the Regional Business Head. This position reports to the Area Sales Manager who leads a team of two to three TSSs. We work with internal and external stakeholders to achieve regional sales targets and resolve issues that occur on daily basis which results in growth of JazzCash & Postpaid Sales and Franchise/Retail Business Development.

What does Territory Sales Supervisor do?

• Learns Jazz's values, business, and products, the Regional Operating Model, and an understanding of the market dynamics
• Visits the market daily to conduct spot checks/retail audits on stock availability
• Assigned one Franchise (in few cases two, depending on the potential & geographical spread)
• Start managing the assigned franchise on daily basis; ensuring visibility of daily reports shared by the Area Manager; while carrying out strong franchise follow up
• Builds contacts and understanding how to get the work done smoothly and efficiently through the franchise and retail network
• Ensures Retail & Distribution network development - by engaging Franchise staff & DO
• Focuses on Enablers; BVS Activation; EVC (Agent to Agent serving); Market Float management (2.3 days); DO service levels (daily basis 50%); Recharge (Jazz Load & Scratch cards) Non-Performers to be less than 5% (ensure DO follows up with non performing retailer); Follow up with DO to ensure minimum balance Retailers are less than 5%
• Along with the Enablers focus on achieving Target KPIs: Recharge; Gross Ads (pre & postpaid); JazzCash (DR, Cash-In & M-Wallet); MBB (Data Devices); Active Retail Base (EVC; BVS Devices; & JazzCash Retail Base) Devise plans to increase the sales of handsets, Wi‑Fi devices, remittances and postpaid numbers
• Starts engaging the retailers in planning BTL (below the line) activities based on target achievement
• Focuses on optimal utilization of Trade Marketing
• Focuses on channel foot print expansion and improvement in KPIs (minimum balance, retailer servicing for JazzCash and Voice)
• Works on Territory Integrity & Infringement Control
• Develop healthy relations with the retailers, franchise owners of your area
• Continuously review and bring improvements in JazzCash & Voice KPIs assigned to you and your team
• Proactive and creative by bringing forward new ideas and processes for the betterment of your whole team
• Manages franchise and retail channel by motivating and counseling the concerned stakeholders and explain the profitability model

Jazz is an equal-opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

• Someone who has already delivered on challenging projects.
• Has taken end-to-end responsibility from planning to roll out followed by feedback.
• An individual who can work both remotely as well as under supervision to improve the effectiveness and penetration of the sales and distribution channel.
• Who can work on achievement of monthly KPI targets such as Jazz Cash Wallet Activation, Post‑paid & Prepaid Sales, Remittances, and Cash in, MNP etc.
• Increases penetration of overall business in the assigned areas.
• Meets assigned targets end to end.
• Strengthens & develops the Channel.
• Has relevant experience of sales management & channel development.

Benefits

Why join JazzWorld?

As a certified Top Employer, JazzWorld reflects workplace standards benchmarked against leading global organizations, demonstrating our commitmnet to creating an environment where people can thrive and perform at their best. Our teams are driven by the belief that every JazzWorld employee should be inspired to live better every day, enabled by forward‑looking leadership, an open culture, meaningful work, and continuous opportunities to learn and grow.

Our core values - Customer Obsession, Truthful, Innovation, Collaboration, and Entrepreneurial shape how we think, decide, and lead. They encourage us to challenge convention, act with accountability, work as one team, and create solutions that truly matter for our customers and communities.

As Pakistan's largest digital operator, JazzWorld serves over 100 million through connectivity, digital services, financial inclusion, entertainment, and insurance. Joining us means being part of transformation at a national scale; expanding access, unlocking opportunity, and building a more connected digital future.

At JazzWorld, everything we do is rooted in one shared ambition. This purpose defines how we work, the progress we enable, and the difference we strive to make every day a Better Life For All.