Territory Sales Supervisor

JazzWorld; Lawa; On-site; PKR 600,000 - 900,000; Full time

Job summary

Jazz in Pakistan is seeking a Territory Sales Supervisor for the Lawa region, Punjab. The role reports to the Area Sales Manager and leads a small team to drive JazzCash and Postpaid/Franchise/Retail development.

Responsibilities include market visits, franchise management, retailer engagement, and achieving KPIs for activation, sales, and remittances. The position requires on-site presence in Lawa and collaboration with the DO and field staff.

Qualifications

• Experience delivering on challenging projects.
• End-to-end ownership from planning to rollout.
• Ability to work remotely or under supervision to improve sales penetration.
• Ability to achieve monthly KPI targets (Jazz Cash Wallet Activation, postpaid/prepaid, remittances, cash-in, MNP).
• Increases penetration and meets targets in assigned areas.

Responsibilities

• Visit markets daily for spot checks and retail audits on stock.
• Assign franchise(s) and manage daily activities through the Area Manager reports.
• Develop relationships with retailers and franchise owners in the area.
• Drive Retail & Distribution network development with franchise staff and DO.
• Focus on enablers and KPI targets: activation, JazzCash, and handsets sales.
• Plan BTL activities with retailers to boost target achievement.
• Expand channel footprint and improve KPIs like balance and service levels.
• Ensure territory integrity and manage infringements.

Skills

Sales management

Channel development

KPI targets

Remote capable

Franchise management

Job description

Last date to Apply: 16th January 2025

Grade Level: L1

Location: Lawa (District Chakwal), Punjab, Pakistan

What is a Territory Sales Supervisor?

The TSS team is a sub‑part of the Regional Operating model led by the Regional Business Head. This position reports to the Area Sales Manager who leads a team of two to three TSSs. We work with internal and external stakeholders to achieve regional sales targets and resolve issues that occur on a daily basis, which results in growth of JazzCash & Postpaid Sales and Franchise/Retail Business Development.

What does Territory Sales Supervisor do?

• Learn Jazz's values, business, and products, the Regional Operating Model, and an understanding of the market dynamics
• Visit the market daily to conduct spot checks/retail audits on stock availability
• Assign one franchise (in few cases two, depending on potential & geographical spread)
• Start managing the assigned franchise daily; ensuring visibility of daily reports shared by the Area Manager; carrying out strong franchise follow‑up
• Build contacts and understand how to get the work done smoothly and efficiently through the franchise and retail network
• Ensure Retail & Distribution network development – by engaging Franchise staff & DO
• Focus on Enablers: BVS Activation; EVC (Agent to Agent serving); Market Float management (2.3 days); DO service levels (daily basis 50%); Recharge (Jazz Load & Scratch cards); Non‑Performers to be less than 5% (ensure DO follows up with non‑performing retailer); Follow up with DO to ensure minimum balance Retailers are less than 5%
• Along with the Enablers focus on achieving Target KPIs: Recharge; Gross Ads (pre & postpaid); JazzCash (DR, Cash‑In & M‑Wallet); MBB (Data Devices); Active Retail Base (EVC; BVS Devices; & JazzCash Retail Base) – devise plans to increase sales of handsets, Wi‑Fi devices, remittances and postpaid numbers
• Start engaging the retailers in planning BTL (below the line) activities based on target achievement
• Focus on optimal utilization of Trade Marketing
• Focus on channel foot‑print expansion and improvement in KPIs (minimum balance, retailer servicing for JazzCash and Voice)
• Work on Territory Integrity & Infringement Control
• Develop healthy relations with the retailers, franchise owners of your area
• Continuously review and bring improvements in JazzCash & Voice KPIs assigned to you and your team
• Be proactive and creative by bringing forward new ideas and processes for the betterment of your whole team
• Manage franchise and retail channel by motivating and counseling the concerned stakeholders and explain the profitability model

Requirements

• Someone who has already delivered on challenging projects.
• Has taken end‑to‑end responsibility from planning to roll out followed by feedback.
• An individual who can work both remotely as well as under supervision to improve the effectiveness and penetration of the sales and distribution channel.
• Can work on achievement of monthly KPI targets such as Jazz Cash Wallet Activation, Post‑paid & Prepaid Sales, Remittances, and Cash in, MNP etc.
• Increases penetration of overall business in the assigned areas.
• Meets assigned targets end to end.
• Strengthens & develops the Channel.
• Has relevant experience of sales management & channel development.

Why join Jazz?

As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

Our core values include qualities essential for a positive organizational culture – truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across‑the‑board customer‑obsession.

As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 70 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.

Jazz is an equal‑opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.