Telecom Fault Management Engineer - Fresh Grads Welcome

ASK Development Private Limited; Lahore; On-site; PKR 413,000 - 495,000; Full time

Job summary

ASK Development Private Limited in Lahore (Mall Road) is seeking a Telecom Fault Management Engineer. Fresh graduates are welcome. The role focuses on monitoring network health, coordinating with field teams, and delivering rapid fault resolution to keep services running smoothly.

Responsibilities include logging tickets, providing Level3 support, and addressing outages with defined KPIs. CCNA/CCNP certifications are preferred, and a degree in Electrical/Telecom/CS is required.

Qualifications

• Bachelor's degree in Engineering (Electrical, Telecom or Computer Science preferred).
• Fresh graduates welcomed; up to 2–3 years in core switching or transmission is a plus.
• Certifications such as CCNA or CCNP are preferred.

Responsibilities

• Monitor power, hardware and environmental alarms to safeguard network stability.
• Collaborate with field personnel for task execution and fault fixing.
• Log and close tickets with accurate cause codes (MSAGs, Outages, Hardware issues).
• Provide Level3 support and liaise on hardware problem resolution.
• Report partial outages and address cable cuts to preserve service quality.
• Analyze cable cuts and implement actions to reduce occurrence.
• Complete MSAG configurations to improve network availability.
• Manage vendor ticketing including opening and closing tickets.

Skills

Teamwork

Communication

Analytical thinking

Education

Bachelor's in Engineering (Electrical/Telecom/CS)

Tools

CCNA

CCNP

Job description

ASK Development Private Limited in Lahore (Mall Road) is seeking a Telecom Fault Management Engineer. Fresh graduates are welcome. The role focuses on monitoring network health, coordinating with field teams, and delivering rapid fault resolution to keep services running smoothly.

Responsibilities include logging tickets, providing Level3 support, and addressing outages with defined KPIs. CCNA/CCNP certifications are preferred, and a degree in Electrical/Telecom/CS is required.