Technical Support Specialist – Helpdesk & IT Troubleshooting

Guardian Secure Services

Khanpur

Sur place

PKR 3 374 000 - 4 041 000

Plein temps

14 jours+

Générateur de candidature

N’envoyez pas de CV générique — générez un CV et une lettre de motivation adaptés à ce poste précis.

Passez les filtres ATS

Résumé du poste

Guardian Secure Services is seeking a Computer Support Specialist in Khanpur, Pakistan. The role involves delivering technical assistance to clients and staff, handling hardware/software/network problems, and ensuring reliable computer systems.

You will install, configure, and maintain systems, while communicating effectively with users and documenting processes. The position is full-time in Khanpur with expected dedication to resolving issues promptly and providing high-quality IT support to

Qualifications

Must have proven experience as Computer Support Specialist or similar role.
Strong knowledge of computer hardware, software, operating systems, networking and security protocols.
Excellent problem-solving and communication skills, able to explain technical concepts clearly.

Responsabilités

Provide technical support to clients and staff in person, over the phone or via remote access.
Troubleshoot hardware, software, and network issues.
Install and configure computer systems and applications.
Maintain and update computer systems for smooth operation.
Monitor system performance and perform maintenance tasks.
Train users on basic computer functions and software applications.
Document technical processes and procedures for reference.
Collaborate with IT team to resolve complex issues.