Tech Support Specialist: Problem Solver

BrandConnect Media; Khanpur; On-site; PKR 5,061,000 - 6,062,000; Full time

Benefits offered by this job

Accommodation

Job summary

BrandConnect Media in Khanpur, Pakistan is seeking a Computer Support Specialist to provide technical support for computer systems, software and hardware. The role requires strong problem-solving, clear communication, and the ability to work independently.

The position offers a competitive salary of 1800$ per month and accommodation may be provided. You will troubleshoot issues, maintain systems, and assist users in adopting new technology.

Qualifications

• Minimum of 2 years of experience in a similar role.
• Strong knowledge of computer hardware, software, networking, and operating systems.
• Experience with troubleshooting technical issues in a fast-paced environment.
• Excellent problem-solving skills with attention to detail.
• Effective communication skills with the ability to explain technical concepts to non-technical individuals.
• Must be able to work independently as well as in a team environment.

Responsibilities

• Provide technical support for computer systems, software, and hardware
• Troubleshoot and resolve technical issues reported by users
• Install, configure, and maintain computer systems and peripherals
• Conduct regular maintenance to ensure optimal performance of computer systems
• Collaborate with other teams to implement new technology and upgrades
• Document all technical issues and solutions for future reference
• Train users on how to effectively use computer systems and software

Skills

Troubleshooting

Communication

Independent work

Job description

BrandConnect Media in Khanpur, Pakistan is seeking a Computer Support Specialist to provide technical support for computer systems, software and hardware. The role requires strong problem-solving, clear communication, and the ability to work independently.

The position offers a competitive salary of 1800$ per month and accommodation may be provided. You will troubleshoot issues, maintain systems, and assist users in adopting new technology.