Strategic Debt Recovery Specialist

ClearGrid; Lahore; On-site; PKR 558,000 - 892,800; Full time

Job summary

ClearGrid is seeking a Debt Resolution Specialist in Lahore, Pakistan, to manage debt recovery efforts using proactive customer-centric strategies. The ideal candidate will have at least 2 years of proven experience in debt collection, strong communication, and negotiation skills along with in-depth knowledge of relevant laws.

The role demands maintaining professional customer relationships and balancing firm collections with empathy. Key responsibilities include tracking performance metrics, resolving disputes, and ensuring compliance while continuously improving operational efficiency.

Qualifications

• Minimum of 2 years experience in debt resolution.
• In-depth knowledge of debt collection laws and regulations.
• Ability to manage delicate conversations and resolve disputes.

Responsibilities

• Manage and handle debt recovery efforts for overdue accounts.
• Develop tailored debt resolution strategies for customers.
• Ensure adherence to debt collection laws and regulations.

Skills

Debt collection

Communication skills

Negotiation skills

Organizational skills

Education

Certification in debt collection or related field

Tools

Debt collection software

Job description

ClearGrid is seeking a Debt Resolution Specialist in Lahore, Pakistan, to manage debt recovery efforts using proactive customer-centric strategies. The ideal candidate will have at least 2 years of proven experience in debt collection, strong communication, and negotiation skills along with in-depth knowledge of relevant laws.

The role demands maintaining professional customer relationships and balancing firm collections with empathy. Key responsibilities include tracking performance metrics, resolving disputes, and ensuring compliance while continuously improving operational efficiency.