Sr. Sales Specialist / Sales Expert / Sales Executive

Floors Center; Karachi Division; On-site; PKR 2,000,000 - 2,750,000; Full time

Job summary

A local retail company in Karachi is looking for a Sales Expert to join their dynamic team. The candidate should have proven sales experience, excellent communication skills, and the ability to engage with customers effectively. Responsibilities include managing the sales process, achieving targets, and providing exceptional customer service. If you are passionate about sales and customer satisfaction, we invite you to apply.

Qualifications

• Proven experience in sales and customer service.
• Excellent verbal and written communication skills in English.
• Knowledge of inventory management and pricing negotiation.

Responsibilities

• Engage with potential customers to convert inquiries into sales.
• Guide customers through the sales process.
• Stay informed about products and services.
• Handle order placement and processing.
• Set and achieve sales targets.
• Gather customer feedback for improvement.

Skills

Fluent in English

Excellent communication skills

Strong interpersonal skills

Goal-oriented

Job description

We are seeking a dynamic and motivated Sales Expert to join our team. The ideal candidate will be fluent in English, possess excellent communication skills, and have a proven track record of converting inquiries into satisfied customers.

Job Specification

Key Responsibilities:

• Customer Engagement: Engage with potential customers, understand their needs, and effectively communicate the value of our products or services to convert inquiries into sales.
• Sales Process Management: Guide customers through the sales process, from initial contact to post-sale support. Ensure a smooth and positive customer journey.
• Product Knowledge: Stay informed about our products and services to effectively communicate features and benefits. Provide recommendations based on customer needs to enhance the overall shopping experience.
• Order Processing: Handle order placement, processing, and follow-up to ensure timely and accurate delivery. Collaborate with other departments to meet customer expectations.
• Achieve Sales Targets: Set and achieve ambitious sales targets. Continuously monitor performance metrics and implement strategies to exceed goals.
• Feedback Collection: Gather customer feedback to identify areas for improvement and contribute to the enhancement of products or services.

Qualifications:

• Proven experience in sales and customer service.
• Excellent verbal and written communication skills in English.
• Strong interpersonal skills and the ability to build rapport with customers and vendors.
• Knowledge of inventory management and pricing negotiation.
• Proficient in using email and live chat platforms for customer communication.
• Goal-oriented and able to thrive in a fast-paced environment.

If you are passionate about sales, customer satisfaction, and contributing to a dynamic team, we invite you to apply.