Sr Field Service Engineer

Thermo Fisher Scientific, Inc; Hyderabad City Taluka; On-site; PKR 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Healthcare

Annual incentive plan

Career development

Job summary

Thermo Fisher Scientific is seeking a Sr Field Service Engineer to join our team. You will provide expert technical support and innovative solutions for GC and GCMS systems, traveling across the AP and Telangana region to ensure instrument uptime and customer satisfaction.

You will maintain service commitments and pursue opportunities to protect revenue while delivering outstanding service outcomes. Collaborate with customers, coordinate installations and repairs, and document activities to

Qualifications

• Technical expertise in GC and GCMS systems.
• Maintenance, repair and installation experience.
• Strong customer communication and service coordination skills.
• Ability to manage a broad territory and travel to customer sites.
• Commitment to accurate documentation and service delivery.

Responsibilities

• Provide expert technical service and support for GC/GCMS systems.
• Maintain instrument uptime and meet service commitments.
• Support customer satisfaction and protect service revenue.
• Travel across AP and Telangana region as required.
• Document activities and coordinate with customers and teams.

Skills

GC/GCMS expertise

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
Join our collaborative team as a Sr Field Service Engineer at Thermo Fisher Scientific, where you'll contribute by providing expert technical support and innovative solutions to our customers. You'll work at the intersection of advanced technology and customer success, helping organizations optimize their research, development. Provide technical service and customer support for Gas Chromatography (GC) and Gas Chromatography–Mass Spectrometry (GCMS) systems across the AP and Telangana region. The role is responsible for maintaining instrument uptime, meeting service commitments, supporting customer satisfaction, and protecting existing service revenue and future commercial opportunities.

Requirements

• Technical expertise in GC and GCMS systems, including the ability to troubleshoot complex issues.
• Practical experience performing instrument maintenance, repairs, and installations.
• Strong customer communication and service coordination skills.
• Ability to manage a broad territory, prioritize competing service needs, and travel to customer sites as required.
• Commitment to accurate documentation, customer satisfaction, and service delivery.
  

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

At Thermo Fisher Scientific, each one of our +120,000 extraordinary minds have a unique story to tell.

ThermoFisher is committed to crafting a diverse work environment that values and respects individuals from all backgrounds.

ThermoFisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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