Site Support Executive

Eltek Pakistan (Pvt.) Ltd; Lahore; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A leading company in Lahore is seeking a technical role focused on project management and customer support. The individual will be responsible for managing vendor relationships and ensuring successful project installation and support.

Responsibilities

• Complete tasks as assigned by the immediate supervisor.
• Manage vendors at sites and resolve technical issues.
• Carry out installation and documentation for Central region projects.

Job description

Ensuring that the given tasks are completed by the immediate supervisor.
Acting as a quality resource for the company to fulfill field requirements as directed by the supervisor or company.
Providing proper updates on a daily basis to the immediate supervisor.
Being available to discuss and resolve technical issues with other technical team leads.
Responsible for managing vendors at sites.
Responsible for carrying out installation, documentation, and ATP of Central region projects.
Building strong relationships with customers.
Demonstrating sincere commitment and adherence to customer needs, supporting them 24/7.
Responsible for pre-site surveys and having hands-on experience with 1st and 2nd level support on MSC Level.