Showroom Manager (S3 Grade)

Pak Suzuki Motors Co.; Rawalpindi Cantonment; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A leading automotive company in Pakistan is seeking a showroom manager to oversee showroom operations. The ideal candidate will have an MBA or graduation with notable experience, demonstrating skills in managing sales, service, and customer relations. This role requires effective team management and the ability to meet sales targets. Strong interpersonal skills and a target-oriented approach are essential.

Qualifications

• MBA (Marketing) with 2 years experience or graduation with 5 years experience.
• Strong interpersonal and relationship management skills required.

Responsibilities

• Manage all showroom operations related to sales, recovery, and service.
• Monitor daily activities and targets for sales staff.
• Ensure accurate reporting of automobile bookings.

Skills

Effective teamwork

Creativity

Discipline

Presentation skills

Managerial skills

Target-oriented

Interpersonal skills

Education

MBA in Marketing

Graduation

Job description

MBA (Marketing) with 2 years of experience, or graduation with 5 years of experience.

The role involves managing all showroom operations related to sales, recovery, service, spare parts, finance, and automobile bookings.

REGULAR DUTIES / RESPONSIBILITIES

• Maintain showroom standards as per 5S principles daily.
• Monitor daily activities of Sales Executives.
• Assign and monitor daily sales and recovery targets for sales staff.
• Check Hire Purchase files daily according to SOP and approve motorcycle deliveries after verification.
• Ensure collection receipts from outside sales are submitted to the showroom accountant as per SOP.
• Supervise showroom accountant activities to ensure timely deposit of collections.
• Oversee service and parts departments and address customer complaints.
• Handle registration of hire purchase motorcycles with the excise department and prepare relevant documents.
• Report showroom activities to the regional office daily.
• Coordinate automobile booking operations and handle related customer complaints in liaison with the regional office.
• Ensure accurate reporting of automobile bookings to the regional office.
• Maintain records of motorcycle sales, after-sales, accounts, and booking data; manage their disposal per SOP.

PERIODIC DUTIES / RESPONSIBILITIES

• Achieve targets for sales, service, parts, and recovery set by management within specified periods.
• Assist the audit department during surprise audits and fulfill their requirements.

Job Specification

• Effective and efficient teamwork
• Creativity and initiative
• Discipline and punctuality
• Good presentation and managerial skills
• Ability to generate cash and installment sales
• Target-oriented approach
• Flexibility and adaptability
• Strong interpersonal and relationship management skills