Senior UX/CX Designer: Lead Intuitive User Journeys

ibex

Karachi Division

On-site

PKR 1,800,000 - 3,000,000

Full time

7 days ago

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Job summary

Ibex is hiring a Senior UX/CX Designer to shape user-centered experiences across complex digital ecosystems. You will collaborate with product, engineering, research, and content teams to design seamless journeys, IA artifacts, and intuitive interfaces.

The role emphasizes user research, accessibility, and stakeholder alignment, delivering cohesive UX solutions in a fast-paced environment. Ideal candidates bring 2–4 years of UX/IA experience, strong flows and mapping skills, and proficiency in

Qualifications

2 to 4 years of experience in UX Design, Interaction Design, or Information Architecture.
Strong understanding of User Flows, Journey Mapping, and Information Architecture.
Hands‑on experience with Figma, FigJam, Figma Make, Adobe Creative Suite.
Experience incorporating VoC and NPS into design decisions.

Responsibilities

Create user flows, wireframes, journey maps, and information architecture artifacts.
Translate insights from analytics, VoC, NPS, and market feedback into design improvements.
Collaborate with product, engineering, research, and content teams to deliver cohesive UX solutions.
Advocate for user needs and ensure alignment across stakeholders.
Contribute to design discussions, critiques, and incorporate feedback effectively.
Support development of site maps, navigation systems, and information architecture structures.
Ensure designs align with usability, accessibility (A11y), and technical feasibility.
Maintain a focus on simple, seamless, and intuitive user experiences.
Support research efforts and translate findings into actionable design solutions.
Communicate design ideas, rationale, and progress clearly with stakeholders.
Manage multiple projects and balance competing priorities effectively.