Senior Technical Writer - Developer Platform & APIs

10Pearls, LLC; Lahore, Karachi Division, Islamabad; On-site; PKR 2,009,000 - 2,678,000; Full time

Job summary

10Pearls, LLC seeks a Senior Technical Writer to own the developer documentation experience for a growing platform. You will focus on REST APIs, embeddings, webhooks, SDKs, and AI-enabled experiences, collaborating with engineers and product managers to deliver comprehensive, AI-optimized documentation.

You will define information architecture, content standards, and a docs-as-code workflow, keeping OpenAPI specs, Postman, and code samples in sync while enabling developers to integrate quickly.

Qualifications

• 7+ years of experience in technical writing, with at least 4 years documenting public REST APIs for external developers.
• Proven experience owning and improving a developer portal or technical documentation platform.
• Strong understanding of APIs and the ability to independently read code and make API calls.
• Hands-on experience with tools such as cURL, Postman, JSON, and at least one programming language such as JavaScript or Python.
• Experience working with OpenAPI specifications.
• Experience with documentation platforms such as ReadMe, Mintlify, Docusaurus, or similar tools.
• Experience with Git-based documentation workflows.
• Strong collaboration skills with engineers, product managers, and other technical stakeholders.
• Ability to work independently, ask the right questions, and challenge unclear or incomplete requirements.
• Strong prioritization and organizational skills, with the ability to manage multiple documentation initiatives.

Responsibilities

• Own the information architecture, content strategy, and quality standards for the developer portal, including guides, API references, recipes, and release notes.
• Audit and improve existing documentation by consolidating duplicate content, identifying gaps, retiring outdated information, and simplifying the path to a developer's first API call.
• Write clear and comprehensive integration guides for complex fintech workflows, including AP/AR payments and payment states, vendor onboarding and BILL Network, KYC/KYB, compliance, and verification, Webhooks, Partner and embedded integrations.
• Collaborate with Product and Engineering teams to document new product launches, including OAuth, BILL Elements, MCP, and AI-related developer experiences.
• Create documentation based on PRDs, design documents, Figma files, API specifications, and other technical resources.
• Keep OpenAPI specifications, Postman collections, code samples, and documentation aligned and up to date.
• Optimize documentation for AI-assisted development, including structured content, Markdown output, llms.txt, and content that can be reliably consumed by AI assistants and agents.
• Build and maintain a partner-facing FAQ and self-service documentation to reduce repetitive support requests.
• Establish and maintain style guides, templates, documentation standards, and docs-as-code workflows.
• Work independently with engineers and product managers to gather technical information, identify ambiguities, and ensure documentation accurately reflects the product.
• Prioritize documentation initiatives based on developer needs, product priorities, and business impact.

Skills

APIs

OpenAPI

Postman

JSON

JavaScript/Python

Git workflows

Technical writing

Collaboration

Tools

ReadMe

Mintlify

Docusaurus

Job description

10Pearls, LLC seeks a Senior Technical Writer to own the developer documentation experience for a growing platform. You will focus on REST APIs, embeddings, webhooks, SDKs, and AI-enabled experiences, collaborating with engineers and product managers to deliver comprehensive, AI-optimized documentation.

You will define information architecture, content standards, and a docs-as-code workflow, keeping OpenAPI specs, Postman, and code samples in sync while enabling developers to integrate quickly.