Senior Network Support Lead - Cloud & SD-WAN Expert

Jaffer Business Systems Private Limited; Karachi Division; On-site; PKR 1,300,000 - 1,900,000; Full time

Job summary

Jaffer Business Systems Private Limited in Karachi seeks a Network Technical Team Lead to oversee a team of engineers handling complex network issues. Your focus will be on solutions across LAN, WAN, and cloud environments while maintaining strong customer relationships.

The suitable candidate will have a Bachelor's degree in Computer Science and at least 5 years of experience in network engineering, including 1 year in a supervisory capacity. Strong capabilities in troubleshooting, network monitoring tools, and customer support are essential.

Qualifications

• 5+ years of experience in network engineering, with at least 1 year in a lead role.
• Strong hands-on experience with network devices from major manufacturers.
• Proficiency in networking protocols such as BGP, OSPF, and MPLS.

Responsibilities

• Lead and manage a team of L2/L3 network support engineers.
• Troubleshoot and resolve advanced network issues across various environments.
• Conduct service review meetings with customers to discuss performance.

Skills

Routing and switching

Network security

Customer relationship management

Network monitoring tools

Troubleshooting complex network issues

Education

Bachelor's degree in Computer Science or related field

CCNP or CCIE certification

Tools

SolarWinds

PRTG

Nagios

Job description

Jaffer Business Systems Private Limited in Karachi seeks a Network Technical Team Lead to oversee a team of engineers handling complex network issues. Your focus will be on solutions across LAN, WAN, and cloud environments while maintaining strong customer relationships.

The suitable candidate will have a Bachelor's degree in Computer Science and at least 5 years of experience in network engineering, including 1 year in a supervisory capacity. Strong capabilities in troubleshooting, network monitoring tools, and customer support are essential.