Senior Manager QA & Analytics

Khanewal; Lahore; On-site; PKR 2,000,000 - 3,500,000; Full time

Job summary

Bank of Punjab seeks a Senior Manager QA & Analytics for the Fraud Risk Management Division. You will lead QA policy implementation, oversee 24/7 fraud monitoring, and drive analytics to detect and prevent fraud across digital channels.

The role requires 7–9 years in banking, strong leadership, and ability to coordinate with regulators and internal teams. Based in Pakistan, with market-competitive remuneration and growth opportunities within BOP.

Qualifications

• Bachelor’s degree from an HE C-recognized or foreign university.
• 7–9 years of relevant banking experience.
• Maximum age 55 as of date of application.

Responsibilities

• Develop and implement QA policies for Fraud Risk Management activities.
• Monitor effectiveness of fraud detection operations, including 24/7 monitoring.
• Evaluate monitoring rules, identify weaknesses, and suggest improvements.
• Prepare summaries and reports on fraud trends, risks, and opportunities.
• Conduct training to improve fraud prevention knowledge and skills.
• Coordinate with internal/external stakeholders and regulators on fraud matters.
• Supervise development of dashboards, MIS reports, and analytics.
• Ensure timely submission of regulatory and BAC/BOD fraud reports.
• Present updates on digital fraud risks and control effectiveness to senior management.
• Review products and channels to identify potential fraud vulnerabilities.
• Recommend preventive and detective controls to minimize fraud risk.
• Coordinate with IAG and SBP during fraud audits and reviews.

Skills

Fraud risk management

Digital fraud monitoring

Risk assessment

Internal controls

Management reporting

Dashboards

Analytical summaries

Communication skills

Leadership

Team coordination

Education

Bachelor's degree (HEC-recognized)

Job description

## Senior Manager QA & AnalyticsFull Job Details#### Job Description**Department:** Fraud Risk Management Division (FRMD) **Group:** Compliance & Control Group **Job Grade:** Band-7 to Band-5 **Education:** Minimum Bachelor’s Degree from an HEC-recognized or foreign university **Experience:** 7–9 years of relevant banking experience **Maximum Age:** 55 years as of the application date **Application Method:** Online Application## About The Bank of PunjabThe Bank of Punjab (BOP) is one of Pakistan’s rapidly growing banks, with over 35 years of banking experience and a network of more than 900 online branches nationwide. The bank provides a wide range of banking services, focusing on customer satisfaction, innovation, and advanced financial solutions.Buy MapsBOP invites experienced, dedicated, and performance-driven professionals to apply for the position of Senior Manager QA & Analytics in its Fraud Risk Management Division under the Compliance & Control Group.## Job Description & ResponsibilitiesThe selected candidate will be responsible for:* Developing and implementing quality assurance policies and procedures for Fraud Risk Management Division activities.* Monitoring the effectiveness of fraud detection operations, including 24/7 digital fraud monitoring and fraud vigilance.* Evaluating fraud monitoring rules, identifying weaknesses, and recommending improvements.* Preparing review summaries and performance reports highlighting fraud trends, associated risks, and improvement opportunities. Job Search Platform* Conducting training sessions to improve team knowledge of fraud prevention practices and emerging fraud trends.* Coordinating with internal and external stakeholders, regulatory authorities, and industry partners on fraud-related matters.* Supervising the development of management dashboards, Management Information System (MIS) reports, and performance analytics.* Ensuring accurate and timely submission of regulatory and BAC/BOD reports related to fraud, forgery, and dacoity.* Presenting periodic updates on digital fraud risks, financial losses, and the effectiveness of fraud controls to senior management.* Reviewing banking products, services, delivery channels, processes, SOPs, and digital initiatives to identify potential fraud vulnerabilities.* Recommending preventive and detective controls to minimize digital fraud risks.* Coordinating with Internal Audit Group (IAG) and State Bank of Pakistan (SBP) inspection teams for fraud-related audits and reviews.* Ensuring the implementation of audit recommendations and compliance with relevant findings from fraud investigation reports.## Eligibility Criteria**Qualification:*** Minimum Bachelor’s Degree from an HEC-recognized university or a foreign university. Banking Career Paths**Experience:*** 7 to 9 years of relevant banking experience.**Age Limit:*** Maximum 55 years as of the date of application.**Required Profile:*** Strong understanding of fraud risk management and quality assurance.* Knowledge of digital fraud monitoring, risk assessment, and internal controls.* Ability to prepare management reports, dashboards, and analytical summaries.* Strong communication, coordination, and team leadership skills.*Note: The additional profile requirements above are inferred from the listed responsibilities and are not separately stated as mandatory qualifications in the advertisement.*## Salary & Benefits* Market-based competitive remuneration. Buy Maps* Opportunity to work with a leading banking institution in Pakistan.* Professional growth within the Fraud Risk Management and Compliance & Control functions.*The exact salary and benefits package has not been specified.*## How to ApplyInterested candidates who meet the eligibility criteria can apply online through the BOP careers portal.Applicants are encouraged to submit their applications before the closing date.## Important Notes* Only shortlisted candidates will be contacted for interviews.* No TA/DA will be provided for the interview.* The Bank of Punjab reserves the right to accept or reject any application without assigning a reason.* BOP is an equal opportunity employer.* Female candidates, minorities, Differently Abled Persons (DAP), and transgender individuals are encouraged to apply.