Senior LogicMonitor Engineer

iSystems Ltd; Pakistan; On-site; PKR 1,800,000 - 3,600,000; Full time

Job summary

iSystems Ltd seeks an experienced LogicMonitor Engineer to lead enterprise monitoring transformations, emphasizing migrations from SolarWinds to LogicMonitor. The role covers LM administration, collector deployment, onboarding, dashboards, alerting, and ITSM integrations.

You will implement monitoring across Windows, Linux, AIX, VMware, storage and network infrastructures, and coordinate production handover with stakeholders.

Qualifications

• 5-8 years of experience in enterprise monitoring
• Strong hands-on LogicMonitor administration
• Experience with collectors, collector groups, high availability and failover
• Knowledge of SolarWinds Orion Platform (NPM, SAM, SRM, VMAN)
• Experience migrating or implementing monitoring solutions from SolarWinds to LogicMonitor
• Familiarity with SNMP, WMI, SSH, WinRM and REST APIs
• Experience integrating with ITSM platforms (e.g., ServiceNow)
• Strong troubleshooting, documentation and stakeholder communication skills

Responsibilities

• Assess the existing SolarWinds environment and map configurations to LogicMonitor
• Plan and execute migration including collector architecture and onboarding
• Deploy and configure LogicMonitor Collectors, DataSources and dashboards
• Configure infrastructure discovery and bulk onboarding via CSV and REST APIs
• Monitor Windows, Linux, AIX, VMware, Hyper-V, networks and storage systems
• Configure alert rules, thresholds and notification policies
• Create operational and executive dashboards for health and capacity
• Integrate with ServiceNow or other ITSM platforms
• Coordinate migration activities with stakeholders and runbooks

Skills

LogicMonitor

Collector deployment

DataSources

Dashboards

ITSM integrations

Tools

REST APIs

CSV onboarding

PowerShell

Python

Job description

We are seeking an experienced LogicMonitor Engineer to lead enterprise monitoring transformations, particularly migrations from SolarWinds to LogicMonitor. The ideal candidate for this role will have strong hands‑on experience leading enterprise monitoring transformations, particularly migrating from SolarWinds to LogicMonitor. They should possess deep expertise in LogicMonitor administration, collector deployment, infrastructure onboarding, monitoring and alert configuration, dashboard development, ITSM integrations, and production cutovers across Windows, Linux, AIX, network, storage, and virtualized environments.

Responsibilities

• Assess the existing SolarWinds environment, including NPM, SAM, SRM, and VMAN, and map monitoring configurations to LogicMonitor.
• Plan and execute the migration, including collector architecture, deployment, high availability, failover, and infrastructure onboarding.
• Deploy and configure LogicMonitor Collectors, device groups, DataSources, LogicModules, dashboards, alert rules, thresholds, and notification policies.
• Configure infrastructure discovery and bulk device onboarding using CSV files and REST APIs.
• Implement monitoring for Windows, Linux, and AIX servers, VMware, Hyper‑V, network devices, storage systems, and enterprise applications.
• Configure monitoring using SNMP v2/v3, WMI, SSH, WinRM, and REST APIs.
• Migrate and validate existing SolarWinds monitoring templates, alert rules, escalation workflows, and reporting capabilities.
• Develop operational and executive dashboards for infrastructure health, availability, performance, and capacity monitoring.
• Integrate LogicMonitor with ServiceNow or other ITSM platforms for automated incident creation, alert routing, and escalation.
• Execute proof‑of‑concept activities, parallel monitoring, user acceptance testing, production cutover, and go‑live validation.
• Troubleshoot collector, connectivity, credentials, discovery, and monitoring configuration issues.
• Prepare technical documentation, as‑built configurations, operational runbooks, and knowledge transfer materials.
• Coordinate with stakeholders and operations teams to ensure a smooth migration and production handover.

Requirements

• 5-8 years (minimum 2 years of hands‑on LogicMonitor experience preferred).
• Strong hands‑on experience implementing, configuring, and administering LogicMonitor in enterprise environments.
• Practical experience with LogicMonitor Collectors, Collector Groups, high availability, failover, DataSources, LogicModules, alerting, dashboards, and reporting.
• Working knowledge of the SolarWinds Orion Platform, particularly NPM, SAM, SRM, and VMAN.
• Experience implementing or migrating enterprise infrastructure monitoring solutions, preferably from SolarWinds to LogicMonitor.
• Strong understanding of SNMP, WMI, SSH, WinRM, REST APIs, TCP/IP, DNS, routing, firewalls, and network connectivity.
• Experience monitoring Windows/Linux servers, AIX, VMware, Hyper‑V, network infrastructure, storage platforms, and application components.
• Hands‑on experience configuring monitoring thresholds, alert escalation policies, notification workflows, and operational dashboards.
• Experience integrating monitoring platforms with ServiceNow or similar ITSM solutions.
• Strong troubleshooting, analytical, documentation, and stakeholder communication skills.
• Experience with LogicMonitor certification or vendor training, REST API automation, PowerShell, Python, NetFlow, syslog, network configuration monitoring, and enterprise observability projects is preferred.
• Experience working with US‑based enterprise customers and supporting large‑scale monitoring transformations is preferred.