Senior Conversational AI Designer: Human-Centered Dialogues

ibex. Pakistan; Karachi Division; Sur place; PKR 2 009 000 - 4 687 000; Plein temps

Résumé du poste

ibex. Pakistan is seeking a Senior Designer, Conversational AI to craft intuitive, human-centered AI experiences across chat and voice.

You will collaborate with product and engineering teams to refine conversational flows, enhance LLM responses, and create seamless user interactions. The role requires 4+ years designing complex chat/voice experiences and 1+ year hands-on experience in conversational AI, with strong knowledge of LLMs and prompt engineering.

Qualifications

• 4+ years of experience designing complex chat/voice experiences or working in writing or digital product teams.
• 1+ year of hands-on experience designing conversational AI solutions.
• Strong knowledge of LLMs, bot platforms, and prompt engineering.

Responsabilités

• Design multi-turn conversational flows, dialogue strategies, and error recovery experiences.
• Develop and optimize prompts to improve LLM response quality and AI behavior.
• Design integrated voice, text, and visual experiences.
• Analyze conversation data to improve user experience and performance.
• Partner with engineering teams on NLU curation and conversational AI implementation.
• Ensure accessible, inclusive, and transparent AI interactions.

Connaissances

Conversational AI design

Prompt engineering

LLMs

Cross-functional collaboration

Formation

Bachelor's degree in computer science

Outils

Figma

Description du poste

ibex. Pakistan is seeking a Senior Designer, Conversational AI to craft intuitive, human-centered AI experiences across chat and voice.

You will collaborate with product and engineering teams to refine conversational flows, enhance LLM responses, and create seamless user interactions. The role requires 4+ years designing complex chat/voice experiences and 1+ year hands-on experience in conversational AI, with strong knowledge of LLMs and prompt engineering.