Senior Closers/Verifiers – Medicare Campaign

Amigos BPO; Saddar; On-site; PKR 270,000 - 330,000; Full time

Job summary

Amigos BPO, a leading outsourcing network in Pakistan, seeks a Senior Closer/Verifier in Rawalpindi Cantonment. You will verify customer information with meticulous attention to detail and communicate with customers and teams to resolve discrepancies.

The role requires staying updated on policies, products, and processes, and contributing to verification protocol improvements. The position emphasizes data integrity, quality assurance, and customer service excellence.

Qualifications

• Strong attention to detail and analytical skills.
• Excellent verbal and written communication abilities.
• Proficiency in using computer systems and data entry tools.
• Ability to adapt to changing priorities and work under pressure.

Responsibilities

• Conduct thorough verification of customer information.
• Ensure data accuracy and completeness through meticulous review.
• Communicate effectively with customers and internal teams to resolve discrepancies.
• Maintain up-to-date knowledge of company policies, products, and processes.
• Collaborate with verifiers and team members to enhance verification protocols.
• Uphold the company's reputation for exceptional customer service.

Skills

Attention to detail

Analytical skills

Communication skills

Data entry

Adaptability

Pressure handling

Education

High school diploma

Tools

Computer systems

Job description

Amigos BPO is the leading outsourcing network in Pakistan known for its commitment to quality and customer satisfaction. With our roots in USA, we have been providing bespoke business solutions to clients’ across the USA for the past decade. We provide the best platform for young individuals to accelerate their professional as well as personal growth in the industry.

Role and Responsibilities:

As a Senior Closer/Verifier, you will be responsible for:

• Conducting thorough verification of customer information
• Ensuring data accuracy and completeness through meticulous review and attention to detail.
• Communicating effectively with customers and internal teams to resolve any discrepancies or issues.
• Maintaining up-to-date knowledge of company policies, products, and processes.
• Collaborating with fellow verifiers and team members to enhance verification protocols.
• Upholding our company\'s reputation for exceptional customer service.

Requirements:

• At least 1 year of previous experience in a Medicare or a similar verification role is essential
• High school diploma or equivalent; additional education is a plus.
• Strong attention to detail and analytical skills.
• Excellent verbal and written communication abilities.
• Proficiency in using computer systems and data entry tools.
• Ability to adapt to changing priorities and work under pressure.

Salary : Upto 300K depending on experience