Senior Azure SRE: Reliability & Observability

Perseus Group; Karachi Division; In loco; PKR 3.500.000 - 7.500.000; Tempo pieno

Vantaggi offerti da questo lavoro

Market-leading Salary

Medical Coverage Self & Dependents

Provident Fund

Employee Performance-based bonuses

Home Internet Subsidy

Conveyance Allowance

Profit Sharing Plan [Tenured Employees

Life Benefit

Child Care Facility

Company Provided Lunch/Dinner

Professional Development Budget

Recreational area for in-house games

Sporadic On-shore training opportunit*

Descrizione del lavoro

Contour Contour Software in Pakistan seeks a Senior Site Reliability Engineer to own reliability for Jonas Club's hosted and SaaS environments on Microsoft Azure. You will define SLIs/SLOs, lead incident response, and drive observability and automation to scale hosting as the customer base grows.

Work closely with CloudOps and DevOps, mentor engineers, and help implement IaC using Terraform, ARM, and Bicep.

Competenze

• Six or more years of experience in Site Reliability Engineering, Cloud Operations, or Infrastructure Engineering.
• Ownership of production reliability for SaaS or hosted platforms.
• Experience leading or acting as a senior responder during high-severity production incidents.

Mansioni

• Define and refine SLIs and SLOs for hosted applications, and use error-budget burn to drive engineering and operational priorities.
• Own the reliability roadmap for assigned hosting workstreams, balancing new feature delivery against system stability.
• Design and maintain monitoring, logging, and distributed tracing (e.g., Azure Monitor, New Relic) to detect and resolve issues before they affect clients.
• Build dashboards and alerting that give the CloudOps team early signal on degrading reliability, not just outages.
• Act as a senior technical escalation point and incident commander for complex, high-severity production incidents.
• Own post-incident reviews and root-cause analysis, and track remediation items through to closure.
• Help design and continuously improve the on-call rotation and incident response process for the CloudOps team.
• Identify and automate repetitive operational work using Infrastructure as Code (Terraform, ARM, Bicep) and scripting.
• Build self-healing and auto-remediation capabilities where appropriate to reduce manual intervention.
• Lead capacity planning and performance engineering across the hybrid Azure, legacy, and data center environment.
• Partner with CloudOps on infrastructure readiness as on-premises legacy clients migrate to the hosted environment, validating capacity and reliability ahead of cutover.
• Own tracking and reporting of DORA metrics alongside SLIs/SLOs, and use them to drive continuous improvement.

Conoscenze

SRE ownership

Incident management

Azure expertise

CI/CD pipelines

Formazione

Bachelor's degree in Computer Science/IT or related field

Strumenti

Terraform

ARM templates

Bicep

PowerShell

Python

Azure Monitor

New Relic

Datadog

Docker

Kubernetes/AKS

Azure DevOps

Descrizione del lavoro

Contour Contour Software in Pakistan seeks a Senior Site Reliability Engineer to own reliability for Jonas Club's hosted and SaaS environments on Microsoft Azure. You will define SLIs/SLOs, lead incident response, and drive observability and automation to scale hosting as the customer base grows.

Work closely with CloudOps and DevOps, mentor engineers, and help implement IaC using Terraform, ARM, and Bicep.