Senior Assistant (Records), Office of the Registrar

Aga Khan University; Pakistan; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A leading private university in Pakistan is seeking a Senior Assistant (Records) to manage academic records and ensure compliance with university policies. The ideal candidate will have an undergraduate degree, relevant experience in the academic sector, and strong skills in Microsoft EXCEL. This role is vital for maintaining confidentiality and accuracy in student data management.

Qualifications

• 2 - 3 years’ experience working with young people in an academic setting.
• Ability to work under tight time schedules.
• Experience handling student records management.

Responsibilities

• Oversee academic records of students.
• Manage student data online and generate reports.
• Provide secretarial support to departmental committees.

Skills

Interpersonal skills

Language competency

Proficiency in Microsoft EXCEL

Education

Undergraduate degree

Tools

PeopleSoft Campus Solutions

Job description

Senior Assistant (Records), Office of the Registrar

Entity: Aga Khan University

Location: Karachi

Introduction:

Aga Khan University, chartered in 1983 as Pakistan’s first private international University, is committed to the provision of education, research, and health care based on international standards relevant to Pakistan and the region. The affiliated Aga Khan University Hospital provides state-of-the-art clinical facilities and well-equipped diagnostic services. The University currently has teaching sites in Pakistan, East Africa, the United Kingdom, and Afghanistan and is a major component of the Aga Khan Development Network.

AKU is an equal opportunity employer and is committed to safeguarding and aims to adopt appropriate standards for ensuring and promoting a respectful relationship with and between all faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Responsibilities:

Reporting to the Associate Registrar, Records, you will be responsible for overseeing and maintaining the academic records of students enrolled at the Institute for Educational Development (IED), Pakistan. This role involves managing the full lifecycle of student records from enrollment through graduation, with a particular focus on accuracy, confidentiality, and compliance with University policies and procedures.

Specifically, you will be responsible to:

• Manage each student’s academic data online in AKUROSS; includes Term Activation, Class Enrolments, Service Indicators, Score Entries, etc.
• Generate and submit relevant reports for the respective programme as and when required.
• Responsible for managing student services for on-board students and alumni for the designated programme(s) including but not limited to;
  • Results
  • Transcripts
  • Verifications
  • Letters etc.
• Completing the process for financial clearance for students prior to their examinations; preparing and dispatching results and other correspondence letters to the students & their parents on timely manner.
• Manage student electronic filings as well as hard filing.
• When required, provide secretarial support to the departmental / university committees including but not limited to taking notes of the meeting, recording the action points or matters arising from the previous minutes and following matters.
• Maintaining various student related data and reporting.
• Any other assignment assigned by the management.
• Act as the custodian and responsible for the receiving & retrieval of the original educational documents of onboard students and graduates;
• Manage document verification process of the admitted students for the assigned programmes.
• Providing support in orgianizing various departmental events including (but not limited to) Convocation, Admission Test, Outreach activities etc.

Qualifications:

You should have:

• An undergraduate degree.
• At least 2 - 3 years’ experience of working directly with young people preferably in an academic setting in the Higher Education System.
• Experience of working in environments where there are tight time schedules.
• Strong interpersonal skills and language competency [both written and verbal]
• Proficiency in the use of Microsoft Systems including EXCEL.
• Knowledge of PeopleSoft Campus Solutions will be an added advantage.

Comprehensive reference checks will be conducted.