Seasonal Concierge: Guest Experience & Local Guide

Woopel; Punjab; On-site; PKR 4,509,000 - 5,400,000; Full time

Job summary

Woopel is seeking a seasonal Concierge in Faisalabad to deliver exceptional guest service and assist guests with their needs during their stay. This is an ideal opportunity for recent graduates looking to gain experience in hospitality.

You will greet guests, assist with check-in/check-out, share local information, handle requests, and coordinate with departments to ensure guest satisfaction while maintaining a clean lobby area. Visa sponsorship is available if needed.

Qualifications

• High school diploma or equivalent degree in hospitality or related field preferred.
• Previous experience in customer service or hospitality is an asset but not required.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Fluent in English; knowledge of other languages is a plus.
• Must be able to legally work in Faisalabad with visa sponsorship if needed.

Responsibilities

• Greet guests and provide a warm welcome upon arrival
• Assist guests with check-in and check-out processes
• Provide information about the local area including restaurants attractions and transportation options
• Handle guest requests and inquiries promptly and efficiently
• Make reservations for guests at restaurants events or other activities as requested
• Coordinate with other departments to ensure guest satisfaction
• Maintain a clean and organized lobby area
• Handle guest complaints or concerns in a professional manner

Skills

Communication skills

Interpersonal skills

Problem solving

Attention to detail

English fluency

Education

High school diploma or equivalent

Job description

Woopel is seeking a seasonal Concierge in Faisalabad to deliver exceptional guest service and assist guests with their needs during their stay. This is an ideal opportunity for recent graduates looking to gain experience in hospitality.

You will greet guests, assist with check-in/check-out, share local information, handle requests, and coordinate with departments to ensure guest satisfaction while maintaining a clean lobby area. Visa sponsorship is available if needed.