Salesforce Solutions Analyst — From Requirements to Go-Live

Cummins Inc; Saddar; On-site; PKR 1,200,000 - 1,800,000; Full time

Job summary

Cummins Inc. seeks a Salesforce Functional Analyst to bridge business needs and technical teams across Europe, the Middle East and Africa. You will translate stakeholder requirements into scalable Salesforce configurations, manage testing, and guide rollout activities.

The role requires hands-on Salesforce setup (Sales Cloud, Service Cloud) and strong stakeholder management to ensure delivery of business value and continuous improvement.

Qualifications

• Bachelor-level degree in CS/IT/Business or equivalent.
• 3+ years in a Salesforce functional role.
• Experience configuring Salesforce environments (Sales Cloud, Service Cloud).

Responsibilities

• Elicit, document, and validate business requirements for Salesforce solutions.
• Translate requirements into functional Salesforce designs and configurations.
• Lead UAT, manage defects, and obtain sign-off from stakeholders.
• Design training materials and deliver end-user training.

Skills

Stakeholder management

Effective communication

Strategic mindset

Requirements analysis

Change management

Education

College/University degree in CS/IT/Business

Tools

Sales Cloud

Service Cloud

Salesforce CPQ

Revenue Cloud

Reports & Dashboards

Job description

Cummins Inc. seeks a Salesforce Functional Analyst to bridge business needs and technical teams across Europe, the Middle East and Africa. You will translate stakeholder requirements into scalable Salesforce configurations, manage testing, and guide rollout activities.

The role requires hands-on Salesforce setup (Sales Cloud, Service Cloud) and strong stakeholder management to ensure delivery of business value and continuous improvement.