Sales Representative

HR Ways; Karachi Division; On-site; PKR 300,000 - 700,000; Full time

Job summary

An established industry player is seeking a motivated Sales Support Specialist to join their dynamic team. In this role, you will be responsible for engaging with leads, providing exceptional customer service, and achieving sales targets. Your contributions will directly impact customer satisfaction and retention rates. This innovative firm offers a collaborative environment where your skills will be valued, and your growth encouraged. If you are passionate about sales and customer engagement, this opportunity is perfect for you to make a significant impact in the tech education sector.

Qualifications

• Strong communication skills for effective customer interaction.
• Experience with CRM systems for managing leads and customer data.

Responsibilities

• Communicate with leads and provide customer support.
• Achieve sales targets and maintain customer satisfaction.

Skills

Customer Communication

CRM Management

Sales Skills

Problem Solving

Time Management

Education

Bachelor's Degree

Tools

CRM Software

Job description

HR Ways is a Technical Recruitment Firm helping software houses and IT Product companies Internationally and Locally to find IT Talent. HR Ways is engaged by 150 + Employers ranging from worlds biggest SaaS Companies to most competitive Startups.

About The Company:

Hiring for our Client Company who is an Online Courses learning platform with Certificates and Diplomas in Cloud, DevOps, SysOps, Artificial Intelligence.

Job Description:

1. Communication with Leads provided by the company
2. Update CRM records
3. Level 1 customer support
4. Keep himself updated with company’s products and schemes
5. Attend sales meetings
6. Update sheets / Report work on daily basis
7. Sales Target achievement
8. Continuous improvement in work quality with positive mind and attitude
9. Punctuality
10. Maintenance of office decorum
11. Responding to customer inquiries via phone, email, and chat
12. Providing product information and demonstration to customers
13. Sales Targets: Achieving monthly and quarterly sales targets
14. Customer Satisfaction: Maintaining high levels of customer satisfaction through effective communication and support
15. Lead Conversion Rate: Improving lead conversion rates to increase sales
16. Response Time: Ensuring timely response to customer inquiries and requests
17. Retention Rate: Increasing customer retention rate through proactive engagement and support