Retell AI, Closebot, HighLevel Expert

Metaviz; Lahore; On-site; PKR 1,116,000 - 2,232,000; Full time

Job summary

Metaviz in Lahore seeks a client-facing specialist to onboard UK clients, translate conversations into precise build briefs, and answer technical questions on calls. You will scope, document, and then manage changes post-launch, ensuring client satisfaction. The role requires hands-on experience with Closebot, Retell AI, and HighLevel CRM workflows.

Excellent English, reliability, and structured thinking are essential. Work hours are 1pm–10pm PKT, Monday to Friday, from our Lahore office.

Qualifications

• Excellent spoken and written English for daily video calls and email comms.
• Structured thinking to convert conversations into clear briefs.
• Reliable, follows documented processes and flags improvements.
• Hands-on experience building/maintaining Closebot, Retell AI voice agents, and HighLevel CRM workflows.
• At least one year of paid, full-time client-facing experience; internships not counted.
• Must reside in Lahore and be able to work from the office, 1pm–10pm PKT, Mon–Fri.

Responsibilities

• Lead onboarding calls with UK business owners to gather needs.
• Turn conversations into precise build briefs and scope features.
• Answer technical questions on calls and manage client expectations.
• After launch, be primary contact for changes and implement them.

Skills

Excellent English

Structured thinking

Reliability

Team player

1 year paid client-facing experience

Tools

Closebot

Retell AI

HighLevel CRM

Job description

MUST requirements (applications that do not meet all of these are not reviewed):

• Strong expertise in Retell AI
• Strong expertise in Closebot
• Strong expertise in HighLevel CRM
• Strong English communication, spoken and written
• Available 1pm to 10pm Pakistan time, Monday to Friday
• Already living in Lahore
• Team player

We build AI chatbots and voice agents for UK trade businesses (heating engineers, solar installers, plumbers, electricians) through our UK agency partner. Every week new clients go live, and each one starts with a conversation.

You will be that conversation. You will run onboarding calls with UK business owners, understand what they need their chatbot or voice agent to do, and turn it into a precise build brief. Because you know Retell AI, Closebot, and HighLevel deeply, you can answer technical questions on the call, scope accurately, and tell the client what is possible without checking. After launch, you will be the person clients hear from when they need a change, and you can make many of those changes yourself.

You need:

• Excellent spoken and written English. You will be on video calls with UK business owners daily and writing to them in between.
• Structured thinking. You can turn a messy 45-minute conversation into a clear, complete document.
• Reliability. You follow a documented process every time and tell us when the process could be better.
• Hands-on production experience building and maintaining Closebot chatbots, Retell AI voice agents, and HighLevel CRM workflows for real clients.
• At least one year of paid, full-time client-facing experience (customer success, account management, onboarding, support). Internships do not count.

Applies to this role and every role we hire:

• Strong English communication, spoken and written. The application itself is the first test.
• Already living in Lahore and able to work from our office. No relocation, no remote.
• Working hours 1pm to 10pm Pakistan time, Monday to Friday.
• At least one year of paid, full-time experience doing this kind of work. Internships do not count toward the year.

Nice to have:

ElevenLabs, n8n, Twilio. Customer success or account management experience at an agency or SaaS company.

Salary: 100k to 200k per month depending on experience. Growth path into Client Success lead as the client base grows.

Probation:

30 days. Confirmation is based on the day-30 targets we will share with you on day one.

Application deadline:

Thursday 11 September 2026, 10pm PKT. Applications after that are not reviewed.