Retail Team Leader: Store Ops & Customer Experience

Majid Al Futtaim; Islamabad; Sur place; PKR 1 200 000 - 1 800 000; Plein temps

Avantages offerts par ce poste

Friendly environment

Leadership development

Large, diverse team

Résumé du poste

Majid Al Futtaim is seeking a Team Leader for the Islamabad Store in Pakistan. The role focuses on implementing quality, range, and freshness standards to attract customers and achieve sales targets, while ensuring exceptional customer service within the department.

You will monitor pricing, product assortment, stock levels, and supplier promotions, driving profitability and compliance with safety standards. Experience in retail and leadership is essential.

Qualifications

• 5+ years of relevant experience, preferably in retail.
• Operations supervisory role.
• Strong organizational and coordination skills.
• High attention to detail and accuracy.
• Strong analytical and problem-solving skills.

Responsabilités

• Monitor competitor activities, pricing, product range, and promotions to maintain a competitive advantage within the store’s catchment area.
• Ensure compliance with pricing policies, optimize profitability, and utilize assets efficiently.
• Oversee product assortment, negotiate supplier promotions, and maintain competitive product offering.
• Ensure effective stock control, monitor stock value and availability, prevent stockouts, and coordinate orders and deliveries.
• Minimize waste and shrinkage while maintaining optimal stock levels and efficiency.
• Ensure displays, planograms, new product visibility, and accurate pricing across the department.
• Monitor merchandisers’ attendance and performance, and support the team in delivering excellent customer service.
• Ensure compliance with health, safety, security, and hygiene standards.

Connaissances

Strong organizational and coordination

High attention to detail

Analytical and problem-solving

Description du poste

Majid Al Futtaim is seeking a Team Leader for the Islamabad Store in Pakistan. The role focuses on implementing quality, range, and freshness standards to attract customers and achieve sales targets, while ensuring exceptional customer service within the department.

You will monitor pricing, product assortment, stock levels, and supplier promotions, driving profitability and compliance with safety standards. Experience in retail and leadership is essential.