Retail Sales Executive

Interwood Mobel; Lahore; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A leading retail company in Lahore is seeking a Sales Representative to achieve sales targets and handle customer interactions. The ideal candidate should have at least 2 years of experience in retail sales and possess excellent communication and customer service skills. This role offers benefits including medical insurance and paid leaves.

Benefits

Medical Insurance

Provident Fund

EOBI

Commissions/Incentives

Paid Leaves

Qualifications

• Minimum 2 years of relevant experience in retail or showroom sales.
• Excellent communication and customer service skills.
• Basic understanding of sales processes and order management.
• Ability to work collaboratively with internal teams.
• Organized, proactive, and result-driven mindset.

Responsibilities

• Responsible for dealing with customers regarding sales and meeting the assigned targets.
• Follow up on clients’ deliveries, payments, and receivables.
• Prepare quotations and process the sales orders.
• Obtain customer feedback regarding our services and products.
• Remain updated on stock status.
• Maintain follow-up for delivered items for polishing, fixing, and measurements.
• Look after the display items regarding placement, price tagging, and cleanliness of the floor.
• Track customer’s orders through the system as well as through coordination with concerned departments to ensure timely deliveries.
• Attend complaints, forward to complaint section, keep follow up to resolve the complaints regarding goods and shortage of ordered items.

Skills

Excellent communication skills

Customer service skills

Proactive mindset

Organizational skills

Education

2 years of relevant experience in retail or showroom sales

Job description

Overview

This position is responsible for achieving sales target, dealing with customers and carrying out necessary processes to complete a sale.

Responsibilities

• Responsible for dealing with customers regarding sales and meeting the assigned targets.
• Follow up on clients’ deliveries, payments, and receivables.
• Prepare quotations and process the sales orders.
• Obtain customer feedback regarding our services and products.
• Remain updated on stock status.
• Maintain follow-up for delivered items for polishing, fixing, and measurements.
• Look after the display items regarding placement, price tagging, and cleanliness of the floor.
• Track customer’s orders through the system as well as through coordination with concerned departments to ensure timely deliveries.
• Attend complaints, forward to complaint section, keep follow up to resolve the complaints regarding goods and shortage of ordered items.

Education & Experience

• Minimum 2 years of relevant experience in retail or showroom sales.
• Excellent communication and customer service skills.
• Basic understanding of sales processes and order management.
• Ability to work collaboratively with internal teams.
• Organized, proactive, and result-driven mindset.

Benefits

• Medical Insurance
• Provident Fund
• EOBI
• Commissions/Incentives
• Paid Leaves