Restaurant Manager - Lead Team, Elevate Service

PrimeForge Manufacturing; Lahore; On-site; PKR 2,788,000 - 3,408,000; Full time

Job summary

PrimeForge Manufacturing is seeking an experienced Restaurant Manager to oversee daily restaurant operations in Lahore. You will manage staff, ensure customer service excellence, uphold food safety standards and drive profitability.

Responsibilities include hiring, training, scheduling, budgeting, and collaborating with the kitchen team to enhance the menu and guest experience. A diploma in Hospitality Management is an asset; biometric passport preferred but not mandatory.

Qualifications

• 2+ years of experience as Restaurant Manager or similar role.

Responsibilities

• Oversee all restaurant operations including staffing, inventory, budgeting and customer service.
• Hire, train, schedule and supervise staff to ensure efficient operations.
• Ensure compliance with food safety regulations and maintain high cleanliness standards.
• Develop strategies to increase sales and profitability while controlling costs.
• Address customer complaints promptly and effectively.
• Conduct regular staff performance evaluations and recognition.
• Create weekly staff schedules based on business needs and staff availability.
• Collaborate with kitchen team to develop menu items and specials.

Skills

Staff leadership

Customer service

Communication

Problem solving

Education

Diploma in Hospitality Management

Job description

Restaurant Manager in Lahore, Pakistan


We are in search of a skilled and experienced Restaurant Manager to oversee the daily operations of our restaurant in Lahore. As the Restaurant Manager, you will be responsible for managing and supervising all staff members, ensuring excellent customer service, maintaining high quality standards, and maximizing profitability.

Key Responsibilities:
- Manage and oversee all aspects of the restaurant, including staffing, inventory, budgeting, and customer service
- Hire, train, schedule, and supervise staff members to ensure efficient and effective operations
- Ensure that all employees adhere to food safety regulations and maintain high levels of cleanliness and hygiene
- Develop strategies to increase sales and improve profitability while maintaining cost control measures
- Respond to customer complaints or issues promptly and effectively
- Conduct regular performance evaluations for staff members and address any areas of improvement or recognition
- Create weekly schedules for employees based on business needs while keeping in mind their availability and preferences
- Collaborate with the kitchen team to create innovative menu items or specials to attract new customers and retain existing ones

Requirements:
- Minimum 2 years of experience as a Restaurant Manager or similar role in the food industry
- Excellent communication, leadership, and problem-solving skills
- Knowledge of food safety regulations and ability to maintain high levels of cleanliness in the restaurant
- Ability to work well under pressure in a fast-paced environment
- Biometric passport is preferred but not mandatory
- A diploma or degree in Hospitality Management is an asset

We offer a competitive salary of 1000$ per month with opportunities for growth within our expanding company. This position does not come with accommodation included. We welcome students who are looking for part-time work during their studies. If you have a passion for food, excellent customer service skills, and experience managing a team in a restaurant setting, we would love to hear from you!