Remote Dynamics 365 CRM Specialist

Fortray Global Services Ltd; Islamabad; On-site; PKR 13,939,225 - 19,514,915; Full time

Job summary

Fortray Global Services Ltd is seeking a CRM Specialist to manage and enhance their Microsoft Dynamics 365 CRM system. The ideal candidate will optimize sales, marketing, and customer service processes, ensuring smooth operations and facilitating business growth.

Responsibilities include CRM administration, user support, data management, and integration with other business applications. A Bachelor's degree and 2 years of experience with Microsoft Dynamics 365 CRM are required.

Qualifications

• 2 years of hands-on experience with Microsoft Dynamics 365 CRM.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.

Responsibilities

• Manage and configure Microsoft Dynamics 365 CRM, including workflows and customizations.
• Analyze business processes and recommend improvements.
• Provide technical support and training for CRM users.
• Ensure data integrity and security in CRM operations.
• Work with developers to enhance CRM functionality.

Skills

Analytical skills

Problem-solving skills

Communication

Stakeholder management

Microsoft Dynamics 365 CRM

Education

Bachelor’s degree in computer science, information technology, business administration, or related field

Tools

PowerApps

Power Automate

Job description

Fortray Global Services Ltd is seeking a CRM Specialist to manage and enhance their Microsoft Dynamics 365 CRM system. The ideal candidate will optimize sales, marketing, and customer service processes, ensuring smooth operations and facilitating business growth.

Responsibilities include CRM administration, user support, data management, and integration with other business applications. A Bachelor's degree and 2 years of experience with Microsoft Dynamics 365 CRM are required.