Remittance Operations Leader: Compliance & Efficiency

Raqami Islamic Digital Bank Ltd.; Karachi Division; Sur place; PKR 4 500 000 - 7 500 000; Plein temps

Résumé du poste

Raqami Islamic Digital Bank Ltd. in Karachi invites an experienced Senior Manager Remittance Operations to lead end-to-end inward and outward remittance processing, ensuring accuracy, security, and regulatory compliance.

The role focuses on AML/CFT, KYC, settlements, reconciliations, and risk management, with oversight of SLAs, dashboards, and continuous improvement to support growth and customer satisfaction.

Qualifications

• 8–10 years of experience in Banking, Financial Services, or Remittance Operations.
• Minimum 4–5 years in a managerial role leading remittance operations, settlements, and reconciliations.
• Proven experience in regulatory compliance, operational risk management, stakeholder management, and process improvement initiatives.

Responsabilités

• Manage end-to-end inward and outward remittance operations, ensuring accurate, timely, and secure transaction processing.
• Ensure compliance with AML/CFT, KYC, sanctions screening, regulatory requirements, and internal policies.
• Oversee transaction verification, settlements, reconciliations, investigations, refunds, and exception management.
• Monitor transaction volumes, SLAs, TATs, settlement accounts, and liquidity to ensure smooth operations.
• Maintain strong operational controls to mitigate fraud, processing errors, financial losses, and operational risks.
• Manage relationships with remittance partners, correspondent banks, agents, and service providers while resolving escalations.
• Lead process improvement, automation, and digitization initiatives to enhance efficiency and service quality.
• Prepare operational reports, dashboards, KPIs, and ensure timely submission of management and regulatory reporting.
• Support audits, regulatory inspections, risk management activities, and implementation of corrective actions.
• Lead, coach, and develop the Remittance Operations team while driving a culture of accountability, customer service excellence, and continuous improvement.

Connaissances

Remittance Operations

AML/CFT Compliance

KYC

Regulatory Compliance

Operational Risk Management

Settlements & Reconciliation

Data Analysis & MIS Reporting

Process Improvement

Leadership

Stakeholder Management

Communication & Decision-Making

Formation

Master's Degree in Banking/Finance

Description du poste

Raqami Islamic Digital Bank Ltd. in Karachi invites an experienced Senior Manager Remittance Operations to lead end-to-end inward and outward remittance processing, ensuring accuracy, security, and regulatory compliance.

The role focuses on AML/CFT, KYC, settlements, reconciliations, and risk management, with oversight of SLAs, dashboards, and continuous improvement to support growth and customer satisfaction.