Recovery Officer

Saif Group; Peshawar City Tehsil; On-site; PKR 391,000 - 725,000; Full time

Job summary

Saif Group in Pakistan is seeking a motivated Recovery Officer for a full-time, on-site position based in Peshawar. You will manage and monitor overdue payments, follow up with clients, and implement recovery strategies in line with company policies.

You will maintain accurate collections records, negotiate repayment plans, and prepare periodic management reports. Collaboration with finance and customer service teams is essential to resolve discrepancies and protect financial health.

Qualifications

• Strong interpersonal and customer service abilities to communicate effectively and maintain professional client relationships.
• Proven debt collection experience including follow-up, negotiation and recovery processes.
• Solid analytical skills to assess accounts, identify risks and recommend recovery actions.
• Foundational knowledge of finance to understand billing, payment structures and basic accounting concepts.
• Relevant experience in recovery, collections, or banking/financial services is preferred.
• Ability to work on-site in Peshawar and manage field visits; handle sensitive financial information with integrity.
• Strong written and verbal communication in local languages and English.
• Bachelor's degree in Business Administration or related field advantageous.

Responsibilities

• Manage and monitor outstanding payments.
• Follow up with clients regarding overdue accounts.
• Implement recovery strategies in line with company policies.
• Maintain accurate records of collections.
• Negotiate workable repayment arrangements.
• Prepare periodic reports for management.
• Coordinate with finance and customer service teams to resolve discrepancies.
• Handle client queries professionally.
• Ensure compliance with regulations and internal procedures.
• Minimize bad debts and support financial health.

Skills

Interpersonal Skills

Customer Service

Debt Collection

Analytical Skills

Finance Knowledge

Recovery Experience

Banking/Financial Services

Communication Skills

Education

Bachelor's degree in Business Administration

Job description

Company Description

Saif Group is a diversified business organization that has been serving the public with economic, standard, and residential plans since 2009. Registered with the Securities and Exchange Commission of Pakistan, the company operates across multiple sectors, including construction projects, import and export, logistics, elevators and escalators, custom clearance, and forwarding services. Its teams are led by dynamic business professionals who bring deep expertise in strategy development and implementation. A highly experienced board of directors with strong financial resources supports continued growth and stability, offering prospective employees a structured and professional work environment.

Role Description

This is a full-time, on-site Recovery Officer role based in Peshawar. The Recovery Officer will manage and monitor outstanding payments, follow up with clients regarding overdue accounts, and implement recovery strategies in line with company policies. Responsibilities include maintaining accurate records of collections, negotiating workable repayment arrangements, and preparing periodic reports for management. The role involves coordinating with finance and customer service teams to resolve account discrepancies, handling client queries professionally, and ensuring compliance with relevant regulations and internal procedures. The Recovery Officer is expected to work proactively to minimize bad debts and support the overall financial health of the organization.

Qualifications

• Candidates should possess strong Interpersonal Skills and Customer Service abilities to communicate effectively and maintain professional client relationships.
• Candidates should possess proven Debt Collection experience, including follow-up, negotiation, and recovery processes.
• Candidates should possess solid Analytical Skills to assess accounts, identify risks, and recommend appropriate recovery actions.
• Candidates should possess foundational knowledge of Finance to understand billing, payment structures, and basic accounting concepts.
• Relevant experience in recovery, collections, or banking/financial services is preferred.
• Ability to work on-site in Peshawar, manage field visits when required, and handle sensitive financial information with integrity.
• Strong written and verbal communication skills in relevant local languages and English.
• Minimum of a bachelor’s degree in Business, , Administration, or a related field is advantageous.