Recovery & Collections Operations Specialist

Sundaram Finance; Zhob; Vor Ort; PKR 335.000 - 670.000; Vollzeit

Zusammenfassung

Sundaram Finance in Zhob, Pakistan is seeking a Recovery & Collection Back Office executive to manage data, track overdue accounts and prepare routine reports. You will coordinate with field teams and internal departments to keep records accurate and responsive.

The role emphasizes strict adherence to collection procedures, timely MIS reporting, and clear communication across branches, credit and accounts teams.

Qualifikationen

• Basic knowledge of finance/collection processes.
• Good internal coordination and communication skills.

Aufgaben

• Maintain and update customer due/overdue records in the system.
• Track collection performance and prepare daily/weekly reports.
• Support field collection team with customer information and case details.
• Follow up for pending cases and escalations.
• Prepare MIS reports related to recovery and collection status.
• Ensure proper documentation of recovery cases (settlement, closure).
• Handle customer queries related to dues (backend support).
• Coordinate with branches, credit team, and accounts team.
• Monitor overdue accounts and highlight high-risk cases.
• Ensure compliance with company policies and processes.

Kenntnisse

Finance knowledge

Internal coordination

Jobbeschreibung

Sundaram Finance in Zhob, Pakistan is seeking a Recovery & Collection Back Office executive to manage data, track overdue accounts and prepare routine reports. You will coordinate with field teams and internal departments to keep records accurate and responsive.

The role emphasizes strict adherence to collection procedures, timely MIS reporting, and clear communication across branches, credit and accounts teams.