RCM Operations Leader - End-to-End Billing & Team Builder

Billwise; Islamabad; On-site; PKR 1,800,000 - 3,000,000; Full time

Job summary

Billwise is seeking an experienced operations leader to own end-to-end RCM delivery across all client accounts and report directly to the founders as the company scales. You will shape how we operate while building a high-performing billing team.

You will set quality standards, design and run the training program for new billers, manage client escalations, and drive performance reporting in a fast-paced environment. Strong US RCM experience and HIPAA know‑how are essential.

Qualifications

• Solid hands-on US RCM experience.
• Experience leading a billing or BPO team.
• Strong English and client-facing communication.

Responsibilities

• Own end-to-end RCM delivery across all client accounts.
• Set and enforce quality, productivity, and compliance standards.
• Build and run the training program for new billers.
• Manage client escalations and performance reporting.
• Hire, structure, and grow the operations team.

Skills

RCM experience

Team leadership

Client communication

HIPAA knowledge

Job description

Billwise is seeking an experienced operations leader to own end-to-end RCM delivery across all client accounts and report directly to the founders as the company scales. You will shape how we operate while building a high-performing billing team.

You will set quality standards, design and run the training program for new billers, manage client escalations, and drive performance reporting in a fast-paced environment. Strong US RCM experience and HIPAA know‑how are essential.