Psycho Social Support Officer

Pakistan Centre for Philanthropy; Peshawar City Tehsil, Chitral; On-site; PKR 446,000 - 781,000; Part time

Job summary

Pakistan Red Crescent Society seeks a Psychosocial Support Officer to work with medical teams in BHUs and mobile clinics, focusing on mental health and psychosocial wellbeing. You will identify beneficiaries in need of counseling and provide confidential support within a team-driven environment.

Qualifications include a Masters in Psychology or BS in Psychology (HEC-recognized), with 3 years of relevant field experience in development or rehabilitation settings.

Qualifications

• Masters in Psychology or BS in Psychology from an HEC-recognized institute/university.
• Strong communication and analysis skills for psychosocial support work.
• Ability to discuss sensitive issues with empathy and discretion.

Responsibilities

• Improve beneficiaries' mental health, wellbeing and psychosocial conditions.
• Provide guidance and capacity building for qualitative psychosocial care and MH activities.
• Identify beneficiaries needing counseling and refer for individual or group support.
• Document client data securely and maintain confidentiality.
• Develop weekly action plans and participate in supervision meetings.
• Support in referrals and training of medical and non-medical staff on mental health.
• Contribute to reports and data entry for MHPSS activities.

Skills

Verbal communication

Presentation skills

Microsoft Office

Protection & GBV awareness

Empathy & handling sensitive topics

Urdu & English fluency

Education

Masters in Psychology or BS in Psychology (HEC-recognized)

Tools

Microsoft Office

Job description

Saving Lives, Uniting People, and changing minds for healthy, safe and resilient communities

Organization Mission

The Leading humanitarian organization of Pakistan, committed to prevent and alleviate human sufferings by mobilizing the power of humanity through volunteers.

Humanity

Impartiality

Unity

Universality

Position Objectives:

This position will be working closely with medical teams in BHUs/mobile clinics, catchment areas and aim to:

• Improve the beneficiaries’ mental health, wellbeing and psychosocial conditions
• Supporting the Primary Health Care Services (PHCS) medical team by providing guidance and capacity building for the implementation of qualitative psychosocial care and mental health activities
• Assisting the community volunteers in the identification of beneficiaries in need of specific psychological counseling and ensuring individual or group support for identifying beneficiaries

S. No

Specific Duties, Responsibilities, and Accountabilities:

1

• Contributes towards the overall goal and objectives of PRCS & work in align with the Red Cross and Red Crescent Principles.

2

Adheres to the Security rules and procedures define in PRCS code of conduct.

3

Objective 1: Improving the beneficiaries’ mental health wellbeing and psychosocial condition

• Implementing psychosocial activities and providing psychological consultations on a regular basis.
• Ensure all work with clients is confidential and that ethical practices are observed.
• Document client data accurately in the intake forms and ensure they are under lock and key.
• Ensure that the MH Data Tool is accurately updated on a regular basis.
• Participate in the interpretation of the data analyzed on trends.
• Participate in the preparation of accurate reports for all Psycho-social related activities.
• Assess the beneficiary’s psychological condition by using psychological tools to detect the vulnerable cases and ensure psychological follow up.
• Actively participate in supervision meetings.
• Assist in the development of referral networks between partners implementing GBV and implementation of referral pathways.
• Participate in conducting training for medical and non-medical staff on Mental Health related topics.
• Support the Hygiene & Health promoters to identify beneficiaries with vulnerabilities and to properly refer them to the MH worker.
• capacity building of the Community Volunteers in Mental Health related topics
• Ensure PSS needs assessment including social, emotional, and behavioral factors as well as resources and strengths that impact mainly the child well-being.
• Coach, train, and mentor staff with the aim of strengthening their technical capacity, exchanging knowledge within the team and providing professional development.
• Design an action plan on a weekly basis resulting from needs assessment.
• Awareness-raising sessions regarding the availability of mental health, psychosocial support, and protection services.
• Identify and refer cases for more specialized case management services.
• Support Health team in identifying & referring while working with Children at Child Friendly Spaces.

4

Objective 2: Reports and project development:

• Producing timely progress reports, including both quantitative and qualitative information, on MHPSS activities and clinical case studies.
• Submitting timely MHPSS data to the Supervisors.

5

Other Responsibilities:

• To maintain good socio-professional relationships with team and Head Quarter staff.
• To attend training when required
• To attend team meetings and to give qualitative inputs
• Be flexible in performing his/her duties to ensure that beneficiaries are getting good quality services
• Strictly respect confidentiality of data, property of the beneficiaries and respect confidentiality regarding the content of clinical interviews, except when exchanging information with the medical team in charge and within a professional frame.
• Responsible to carry put any other task assigned by the management.

Education.

Masters in Psychology or BS degree in Psychology from HEC recognized Institute / University.

Experience.

Minimum 3 years of working experience in development / rehabilitation project in a post conflict situation with at least 2 years Psychosocial Support Officer position.

Skills / Knowledge.

• Excellent verbal communication and presentation skills
• Proficiency with Microsoft Office (Excel, PowerPoint, Word)
• Strong understanding of protection issues including child protection and gender-based violence
• Ability to discuss sensitive issues with respect and empathy including ability to provide basic Psychological First Aid services
• Knowledge of global MHPSS guidelines
• Fluency in spoken and written in Urdu & English. Pashto speaking will be preferred
• Work towards the achievement of PRCS Vision and long-term objectives

Maximum age limit, up to 40 years.

Duration: 04 months

Terms & Conditions:

• Applicants’ candidature is subject to complete scrutiny / verification of documents & information, and it can be cancelled at any stage if any discrepancy is found.
• PRCS has reserved full right to accept or reject any or all applications at any stage of the hiring process.
• Only shortlisted candidates would be called for test / interview.

No TA/DA will be admissible for appearing in test/interview.