Product Owner

iCareManager; Lahore; On-site; PKR 892,800 - 1,339,200; Full time

Benefits offered by this job

Competitive salary and benefits package

Opportunities for professional growth

Job summary

A healthcare technology firm in Lahore is seeking a Product Owner to define product vision and ensure the successful execution of product initiatives. The ideal candidate will have a Bachelor's degree in Computer Science, at least 3 years of experience in a relevant role, and familiarity with EHR/EMR software. Responsibilities include conducting user research, prioritizing product features, and leading Agile practices. This position offers competitive salary and a dynamic work environment.

Qualifications

• 3 years of proven experience as a Product Owner or in a similar product management role.
• Experience in EHR/EMR software is mandatory.
• Strong understanding of Agile methodologies, including SAFe, Scrum, and Kanban.

Responsibilities

• Define and communicate the product vision and strategy.
• Lead backlog grooming and collaborate with engineering teams.
• Collect and analyze feature usage data to drive decisions.

Skills

Agile methodologies

Stakeholder management

Communication

Data analysis

Education

Bachelor’s degree in Computer Science or related field

Tools

Jira

Confluence

Asana

Job description

The Product Owner will play a critical role in defining product vision, gathering and analyzing requirements, prioritizing features, and ensuring the successful execution of product initiatives. This role requires a deep understanding of Agile methodologies, including SAFe, and prior experience in EHR/EMR software. The Product Owner will work closely with stakeholders, including customers, engineering teams, sales, and leadership, to ensure product success.

Key Responsibilities

Product Strategy and Vision

• Define and communicate the product vision and strategy, ensuring alignment with market trends, customer needs, and business goals.
• Develop and maintain a product roadmap outlining planned features and enhancements.
• Ensure strategic prioritization of product initiatives based on business objectives and customer impact.

Requirements Gathering and Documentation

• Conduct customer discovery sessions and engage with stakeholders to gather requirements.
• Translate business needs into clear and concise user stories, acceptance criteria, and mock-ups for development teams.
• Ensure that all product documentation, including feature specifications, help desk articles, and tutorials, is accurate and up to date.

Agile Execution and Stakeholder Collaboration

• Lead backlog grooming and collaborate with engineering teams to refine requirements, ensuring that all development tickets meet the Definition of Ready (DoR).
• Work within Agile frameworks (Scrum, SAFe) to manage sprint planning, execution, and product iteration.
• Act as the primary liaison between customers, executives, sales, and development teams, ensuring transparent communication on product direction and updates.

Feature Development and Delivery

• Prioritize features based on customer impact, business strategy, and technical feasibility.
• Prevent unnecessary complexity, technical debt, and feature bloat by enforcing strong product design principles.
• Ensure timely feature delivery, iteratively engaging with customers to validate and refine product functionality.

Data-Driven Decision Making

• Collect and analyze feature usage data to drive prioritization decisions and improvements.
• Maintain key metrics on module adoption, cycle time, bug rates, and stakeholder satisfaction.
• Utilize insights from customer feedback and data analytics to enhance product offerings.

Feature Demonstration and Communication

• Confidently demonstrate new features to both existing customers and prospective clients.
• Collaborate with marketing and sales teams to create product documentation, release notes, and marketing collateral.

Key Performance Indicators (KPIs)

• Feature Completion Rate – Percentage of features delivered vs. planned roadmap per Program Increment (PI).
• Feature Usage Data – Percentage of customers actively using a feature.
• Feature Cycle Time – Time taken from analysis to production deployment.
• Bug Rate – Number of bugs reported for a module.
• Stakeholder Satisfaction Rate – Customer and stakeholder feedback on product features.

Requirements

Required Qualifications:

• Bachelor’s degree in Computer Science (CS) or a related field.
• 3 years of pr oven experience as a Product Owner or in a similar product management role.
• Experience in EHR/EMR software – mandatory.
• Strong understanding of Agile methodologies, including SAFe, Scrum, and Kanban.
• Familiarity with project management tools such as Jira, Confluence, and Asana.
• Excellent communication, stakeholder management, and analytical skills.
• Ability to collect, analyze, and interpret user data and feedback to drive decision-making.

Preferred Qualifications:

• Experience in healthcare technology or SaaS products.
• Familiarity with product analytics platforms and user research tools.

• A dynamic and collaborative work environment.
• Opportunities for professional growth and skill development.
• Competitive salary and benefits package.
• The chance to play a key role in revolutionising the healthcare technology industry.