Product Manager, CRM Platforms

5101 S&P GLOBAL PAKISTAN (PRIVATE) LIMITED; Islamabad; Remote; PKR 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Health & Wellness

Flexible Downtime

Continuous Learning

Invest in Your Future

Family Friendly Perks

Beyond the Basics

Job summary

Join S&P Global Market Intelligence as a Product Manager within the Market Intelligence Tools & Technology team. You will own product backlogs for agile teams, translating stakeholder needs into structured user stories and driving the roadmap based on sales processes and commercial tech knowledge.

You will collaborate across Sales, Marketing, Engineering, and Client Support to deliver value-driven software platforms.

Qualifications

• 3+ years of experience in product ownership or business analysis, with demonstrated delivery of outcomes in an Agile environment.
• Strong written, verbal, and presentation communication skills.

Responsibilities

• Serve as Product Owner for one or multiple Agile scrum teams — managing and prioritising the product backlog to maximise value delivery at every sprint.
• Translate business stakeholder requirements into well‑structured, testable user stories that enable development teams to execute with clarity and confidence.
• Drive the product roadmap and priorities based on structured stakeholder input, feedback loops, and an authoritative understanding of sales processes and commercial technology.
• Collaborate across cross‑functional teams on work that spans multiple squads, ensuring alignment on scope, dependencies, and delivery outcomes.
• Contribute to the product vision by bringing a strategic perspective to roadmap planning and working with leadership to shape direction.
• Become a subject matter expert on end‑to‑end sales processes and the technology ecosystems — including Salesforce — that underpin them.

Skills

Product ownership

Agile/Scrum ceremonies

Communication

Tools

Salesforce CRM

Job description

About the Role

Grade Level (for internal use): 10 Product Manager, Commercial Technology The Team Market Intelligence's Tools & Technology team is at the centre of our commercial technology ecosystem, working in close collaboration with Sales, Relationship Management, Marketing, Client Support, Product Management, Content, and Technology. We own the product management of all Commercial Technology platforms that power our client-facing stakeholders within Market Intelligence. By delivering best-in-class platforms, we enable our front-line commercial teams to build stronger partnerships with prospects and customers — at scale and with confidence.

Responsibilities and Impact

• Serve as Product Owner for one or multiple Agile scrum teams — managing and prioritising the product backlog to maximise value delivery at every sprint.
• Translate business stakeholder requirements into well‑structured, testable user stories that enable development teams to execute with clarity and confidence.
• Drive the product roadmap and priorities based on structured stakeholder input, feedback loops, and an authoritative understanding of sales processes and commercial technology.
• Collaborate across cross‑functional teams on work that spans multiple squads, ensuring alignment on scope, dependencies, and delivery outcomes.
• Contribute to the product vision by bringing a strategic perspective to roadmap planning and working with leadership to shape direction.
• Become a subject matter expert on end‑to‑end sales processes and the technology ecosystems — including Salesforce — that underpin them.

What's In It For You?

• Remote‑friendly role with the flexibility to work from where you work best.
• High‑visibility impact — your work directly shapes the platforms used by commercial teams across Market Intelligence.
• Professional development through continuous in‑house learning opportunities and industry certifications.
• Global collaboration — build your leadership and teambuilding acumen as part of a diverse, internationally distributed team.

Basic Required Qualifications

• 3+ years of experience in product ownership or business analysis, with demonstrated delivery of outcomes in an Agile environment.
• Hands‑on experience with Salesforce CRM in a product management, business analysis, or platform ownership capacity.
• Proven ability to lead Agile/Scrum ceremonies — including backlog refinement, sprint planning, and stakeholder demos — as a Product Owner.
• Strong written, verbal, and presentation communication skills with the ability to operate effectively across business and technology audiences.

Additional Preferred Qualifications

• Experience managing product roadmaps and translating stakeholder input into prioritised, delivery‑ready backlogs.
• Demonstrated ability to collaborate across cross‑functional teams — including Sales, Marketing, Engineering, and Client Support — on multi‑team initiatives.
• Ability to build and sustain strong working relationships with senior business stakeholders and resolve conflicts constructively.
• Familiarity with commercial sales processes and the technology platforms — including CRM ecosystems — that enable them.
• Track record of operating as a self‑starter in fast‑paced, high‑ambiguity environments with competing priorities.
• Experience working in a globally distributed team across multiple time zones.
• Salesforce Administrator or Product Management certification (e.g., CSPO, PSPO, SAFe PO/PM).

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence.

What's In It For You?

Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide — so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world’s leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
• For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:[e-mail] your request will be forwarded to the appropriate person. US Candidates Only: Know Your Rights: Workplace discrimination is illegal

20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)