Product Content Specialist for Ecommerce & Catalog

NielsenIQ; Sindh; On-site; PKR 401,760 - 669,600; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee Assistance Program (EAP)

Job summary

NIQ is seeking a detail-oriented Item Setup Specialist to join our Product Content Operations team. You will create, enrich, manage, and maintain high-quality product content across leading retail and eCommerce platforms.

The ideal candidate possesses excellent research skills, a customer-focused mindset, and strong communication abilities, with a focus on quality and compliant content across platforms like Amazon and Walmart.

Qualifications

• University degree or equivalent.
• Up to 1 year of experience in Product Content Management, Item Setup, eCommerce Operations, Catalog Management, or related fields.
• Strong understanding of retailer and marketplace content requirements.
• Excellent internet research and analytical skills.
• Proficiency in Microsoft Office applications, particularly Excel.
• Good written and verbal English communication skills.
• High attention to detail and commitment to data quality.

Responsibilities

• Acquire, validate, and manage product content in accordance with established SOPs, business rules, and customer requirements.
• Research, collect, and enrich product information using manufacturer websites, catalogs, data sheets, and other approved sources.
• Source, validate, and upload high-resolution product images and digital assets while ensuring compliance with retailer and customer standards.
• Create and maintain accurate product descriptions, specifications, attributes, and marketing content across multiple platforms.
• Ensure product content meets the quality, compliance, and formatting requirements of major retailers and marketplaces, including Amazon, Walmart, Staples, Wayfair, D&H, and other customer portals.
• Perform advanced internet research to identify missing product information and resolve content gaps.
• Communicate directly with customers, manufacturers, vendors, and business partners via email and phone to obtain required product information.
• Respond to product-content-related inquiries and collaborate with stakeholders to ensure timely issue resolution.
• Coordinate with cross-functional teams, including Content, Quality, Operations, and Translation teams, to meet project deadlines and service-level expectations.
• Manage medium to high-complexity item setup and content enrichment activities with minimal supervision.
• Monitor assigned workloads and ensure productivity, accuracy, and turnaround-time targets are consistently achieved.
• Identify process improvement opportunities and contribute to operational excellence initiatives.
• Serve as a subject matter expert and provide guidance to junior colleagues when complex issues arise.
• Independently resolve content-related challenges while exercising sound judgment on escalation requirements.

Skills

Internet research

Analytical skills

English communication

Attention to detail

Education

University degree or equivalent

Tools

Excel

Job description

NIQ is seeking a detail-oriented Item Setup Specialist to join our Product Content Operations team. You will create, enrich, manage, and maintain high-quality product content across leading retail and eCommerce platforms.

The ideal candidate possesses excellent research skills, a customer-focused mindset, and strong communication abilities, with a focus on quality and compliant content across platforms like Amazon and Walmart.