Process & Automation Specialist

Reef; Pakistan; On-site; PKR 11,151,380 - 16,727,070; Full time

Benefits offered by this job

Competitive salary based on experience

Performance-based bonus structure tied to automation outcomes

Opportunity to build scalable systems

Job summary

Reef is looking for a Process & Automation Specialist to analyze workflows and implement automation systems to improve operational efficiency. This remote role requires strong experience in using automation tools like N8N, Zapier, and AI technologies such as ChatGPT. The successful candidate will engage in both consulting and building processes to reduce repetitive tasks while ensuring system reliability. Benefits include a competitive salary based on experience and performance-based bonuses.

Qualifications

• Previous experience in process improvement, operations, automation, or systems implementation.
• Strong ability to analyze business workflows and identify inefficiencies.
• Experience documenting workflows, SOPs, and process maps.

Responsibilities

• Analyze existing workflows and identify opportunities for improvement.
• Design and implement automation systems to reduce manual work.
• Act as a consultant and builder in mapping business processes.

Skills

Excellent spoken and written English

Process improvement

Automation experience

Systems implementation

Using N8N

Using Zapier

Using Make.com

Experience with ChatGPT

Systems thinking

Problem-solving ability

Tools

N8N

Zapier

Make.com

APIs

ChatGPT

Claude

Job description

Job Title: Process & Automation Specialist

Location: Remote

Role Type: Full-Time

About The Role

We're seeking an experienced Process & Automation Specialist to analyze existing workflows, identify opportunities for improvement, and design and implement automation systems that reduce manual work and improve efficiency. You'll act as both a consultant and builder—mapping business processes, diagnosing inefficiencies, and implementing practical automation solutions using tools such as N8N, Zapier, Make.com, APIs, and AI tools like ChatGPT and Claude. The role will span core functions including sales workflows, fulfillment processes, and internal operations, with a focus on reducing repetitive tasks, improving system reliability, and creating scalable processes that support growth. This is a hands‑on role suited to someone who enjoys solving operational problems, building systems, and creating measurable impact through automation.

Requirements

• Excellent spoken and written English
• Previous experience in process improvement, operations, automation, or systems implementation
• Strong experience using tools such as N8N, Zapier, Make.com, APIs, or similar automation platforms
• Experience working with AI tools such as ChatGPT, Claude, or other AI‑powered workflow tools
• Ability to analyze business workflows, identify inefficiencies, and translate them into automation solutions
• Strong systems thinking and problem‑solving ability
• Experience documenting workflows, SOPs, and process maps
• Comfortable integrating systems across CRMs, communication tools, and operational platforms
• High attention to detail and ability to test and maintain reliable automations
• Ability to communicate technical concepts clearly to non‑technical stakeholders
• Fast and reliable internet connection; your own laptop or desktop suitable for the role; a quiet working environment

Benefits

• Competitive salary based on experience
• Performance‑based bonus structure tied to automation outcomes and efficiency improvements
• Opportunity to play a key role in building scalable systems and operational infrastructure