Printing Operations Technician - Printer Care & Support

Inbox Business Technologies; Lahore; On-site; PKR 279,000 - 446,000; Full time

Job summary

Inbox Business Technologies is seeking a responsible Printing Officer to manage and monitor the organizations printing operations in Lahore, Punjab. The role involves ensuring smooth printer functioning, providing basic technical support, and coordinating with users for uninterrupted printing services.

The position is contract-based with responsibilities including installation, configuration, maintenance, and interaction with vendors to keep printers operational while adhering to IT and security

Qualifications

• Minimum Intermediate / Diploma (or equivalent) in Information Technology or IT-related field.
• 0-1 Experience in Information Technology.
• Basic knowledge of computer hardware and operating systems.
• Familiarity with printer installation, configuration, and troubleshooting.
• Basic understanding of Windows operating systems and Microsoft Office.
• Knowledge of network printers and print queues is an advantage.
• Basic computer proficiency.
• Good communication and interpersonal skills.

Responsibilities

• Monitor and manage the day-to-day operations of printers and printing devices.
• Ensure printers are functioning efficiently and address basic hardware or software issues.
• Install, configure, and maintain printers and related peripherals.
• Monitor printer performance, toner levels, paper supply, and other consumables.
• Coordinate with vendors for printer servicing, maintenance, and repairs when required.
• Provide first-level support to users for printing-related issues.
• Perform routine preventive maintenance to minimize downtime.
• Maintain records of printer inventory, maintenance activities, and consumable usage.
• Escalate complex technical issues to the relevant IT support team or vendor.
• Ensure compliance with organizational IT and information security policies.

Education

Intermediate / Diploma in IT

Tools

Printer management software

Job description

Inbox Business Technologies is seeking a responsible Printing Officer to manage and monitor the organizations printing operations in Lahore, Punjab. The role involves ensuring smooth printer functioning, providing basic technical support, and coordinating with users for uninterrupted printing services.

The position is contract-based with responsibilities including installation, configuration, maintenance, and interaction with vendors to keep printers operational while adhering to IT and security