People & Culture Manager

Glow Insurance Services, LLC; Lahore; On-site; PKR 2,009,000 - 2,902,000; Full time

Benefits offered by this job

USD compensation

Growth opportunities

Job summary

Glow is hiring a full-time People & Culture Manager to own the Lahore hub’s people operations, employee experience, and culture. You’ll build scalable systems while staying deeply human in how we support the team—creating a high-trust, high-performance environment.

This role is the local People leader for Pakistan, partnering closely with the CEO and serving as a trusted resource for team members and managers.

Qualifications

• 5+ years in HR or People Operations.
• Experience in high-growth or multinational environments.
• Contractor-first or globally distributed operations experience.
• Partner with global stakeholders for local execution.
• Experience with HRIS and people tools (Deel, BambooHR, Rippling).
• Bachelor’s degree; Tier 1 university preferred.

Responsibilities

• Lead local onboarding and end-to-end employee/contractor lifecycle management.
• Manage documentation for independent contractors (agreements, renewals, changes).
• Support contractor relations and performance conversations.
• Coach managers on feedback, performance, and team health.
• Localize and implement global People programs for the Lahore hub.
• Maintain and improve HR data hygiene across tools (Airtable, Rippling).
• Identify process gaps and scale through operational improvements.

Skills

People Operations

High-growth environments

Global stakeholders

HRIS & People tools

Communication

Education

Bachelor’s degree; Tier 1 university

Tools

Deel

BambooHR

Rippling

Airtable

Job description

About Glow

At Glow, we believe in protecting the dreams of small businesses. We’re building the smartest insurance platform for small businesses—combining real human expertise with AI-powered technology to make insurance simple, transparent, and proactive. Behind every small business is someone who took a risk to build something better. Glow ensures they’re protected—so they can grow with confidence and without limits.

We’ve raised $24M in Series A funding from world-class investors to power that mission.

We’re hiring a full-time People & Culture Manager to own the day-to-day people operations, employee experience, and culture for Glow’s Lahore hub. You’ll build scalable systems while staying deeply human in how we support our team - helping create ahigh-trust, high-performance environment.

This role is the local People leader for the Pakistan team, partnering closely with the CEO and serving as a trusted resource for team members and managers.

What You’ll Own

• People operations, end-to-end: Run local processes across onboarding, day-to-day employee/contractor experience, performance support, and offboarding.
• Employee lifecycle & documentation: Manage core documentation and workflows for a team hired as independent contractors (e.g., agreements, renewals, changes, recordkeeping) in partnership with the CEO and relevant vendors.
• Employee/contractor relations: Be a trusted, fair, and thoughtful point of contact for concerns—balancing empathy with business needs and consistency.
• Manager partnership: Coach and support managers on feedback, performance conversations, and team health.
• Culture & engagement: Build and run initiatives that strengthen culture, recognition, belonging, and engagement across the Lahore hub.
• Program execution (global to local): Localize and implement global People programs (performance cycles, learning & development, policy rollouts) in collaboration with the CEO and other managers.
• HR systems & data hygiene: Maintain and improve People tools and workflows (e.g. Airtable, Rippling) and ensure clean, reliable people data.
• Operational excellence: Identify gaps in processes and proactively implement improvements that scale with a fast-growing organization.

What We’re Looking For

• 5+ years experience in HR / People Operations.
• Experience operating in high-growth and/or multinational environments (startup experience strongly preferred).
• Strong track record running contractor-first or globally distributed people operations (or strong ability to learn quickly in this environment).
• Demonstrated ability to partner with global stakeholders and translate programs into high-quality local execution.
• Hands‑on experience with modern HRIS and people tools (e.g., Deel, BambooHR, Rippling).
• Comfortable running or supporting performance cycles, engagement programs, and/or learning & development initiatives.
• Excellent communication: clear, structured, approachable, and able to handle sensitive topics with discretion.
• Bachelor’s degree required; preference for a Tier 1 university background.

Why Join Glow

• Join a mission-driven, high-growth company building something that matters.
• USD compensation.
• Partner closely with global leadership while owning meaningful local impact.
• Help shape the culture and contractor experience of a rapidly scaling Lahore team.
• High ownership role with room to grow into broader People leadership over time.