Payer Support Associate

CureMD Corporation; Lahore; On-site; PKR 669,600 - 1,339,200; Full time

Benefits offered by this job

Bi-annual bonus

Provident Fund

In-house medical clinic

Pick-and-drop facility (female)

Job summary

CureMD Corporation is seeking a Payer Support Associate in Lahore to strengthen communication between CureMD, providers, payers, and internal teams. You will research payer requirements, support payer-related workflows, and maintain payer data accuracy to improve procedures.

The role involves analyzing EDI transactions, documenting changes, and contributing to process improvements while ensuring compliance with internal standards. US shift work is required as part of the schedule.

Qualifications

• Bachelor's degree from a reputable institution.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong documentation and organizational abilities.
• Proficiency in Microsoft Office applications, particularly Excel.
• Working knowledge of different data analysis and AI tools.
• Ability to work in US shifts and rotational schedules.

Responsibilities

• Research and maintain payer-specific policies, guidelines, workflows, and operational requirements.
• Assist in analyzing EDI transactions (270/271, 276/277, 837, 835, etc.) to identify data discrepancies and opportunities for improvement.
• Maintain accurate documentation of payer information, process updates, and operational changes.
• Provide assistance in review and validating payer data to ensure consistency and accuracy.
• Perform basic root cause analysis for payer and EDI-related issues and suggest corrective actions.
• Support application and process improvement initiatives by documenting requirements and tracking issues.
• Ensure compliance with internal standards and maintain data integrity.
• Communicate findings and process updates to stakeholders.

Skills

Analytical

Communication skills

Documentation

US shift availability

Education

Bachelor's degree

Tools

Microsoft Excel

Data analysis tools

AI tools

Job description

## Payer Support AssociateApplylocations: Lahoretime type: Full timeposted on: Posted Yesterdayjob requisition id: JR102223## **Job Overview:**Join CureMD's Payer Support Network as a **Payer Support Associate**, where you will play a critical role in strengthening communication and operational alignment between CureMD, healthcare providers, insurance payers, and internal stakeholders. As part of the CureConnect division, you will be responsible for researching payer requirements, supporting payer-related operational processes, maintaining accurate documentation, and contributing to continuous process improvements that enhance operational efficiency and service quality.The Payer Support Network serves as a central function supporting multiple business units by ensuring payer information remains accurate, current, and accessible. Through research, collaboration, and analytical problem-solving, you will contribute to improving workflows, reducing operational bottlenecks, and enabling better decision-making across the organization.## ## **Job Responsibilities:*** Research and maintain payer-specific policies, guidelines, workflows, and operational requirements.* Assist in analyzing EDI transactions (270/271, 276/277, 837, 835, etc.) to identify data discrepancies, processing issues, and opportunities for workflow improvements.* Maintain accurate documentation of payer information, process updates, and operational changes.* Provide assistance in review and validating payer data to ensure consistency, completeness, and accuracy in the workflows.* Perform basic root cause analysis for payer and EDI-related issues, collaborate with cross-functional teams to validate findings, and assist in implementing corrective actions.* Support application and process improvement initiatives by documenting requirements, tracking recurring issues, and providing recommendations based on data analysis and operational findings.* Ensure compliance with internal standards and maintain the integrity of all payer-related data and documentation.* Communicate findings, recommendations, and process updates clearly to relevant stakeholders.## ## **Qualifications:*** Bachelor's degree from a reputable institution.* Degree in Business Administration, Healthcare Management, Information Technology, Computer Science, Engineering, or a related discipline preferred.* 0–1 years of professional experience.* Strong analytical and problem-solving skills.* Excellent written and verbal communication skills.* Strong documentation and organizational abilities.* Proficiency in Microsoft Office applications, particularly Excel.* Working knowledge of different data analysis and AI tools.* Ability to work in US shifts and rotational schedules, as required.## ## **Compensation & Benefits:**### ** Financial*** Competitive salary and bi-annual bonus.* Fast-track career growth for high performers.* Company-sponsored vehicle financing.* Interest-free loans.* Provident Fund with company contribution.### ### ** Health & Wellness*** Comprehensive health coverage.* In-house medical clinic with 24/7 telemedicine.* Family medical benefits.* Discounts at partner hospitals and laboratories.### ### ** Workplace*** Pick-and-drop facility for female employees.* In-house daycare.* Gym and recreational facilities.### ### ** Learning & Development*** Company-sponsored trainings and workshops.* Professional development programs.* Sponsored certifications for high performers.## ## **The Difference You'll Make:**As a Payer Support Associate, you will contribute directly to improving operational efficiency and payer-related processes that support CureMD's healthcare solutions. Your research, analytical skills, and commitment to data accuracy will help strengthen internal operations, improve collaboration across departments, and enable better outcomes for clients and healthcare providers. Every improvement you make contributes to a more efficient healthcare ecosystem and supports CureMD's mission of transforming healthcare through innovation.### Join CureMD – Innovating Healthcare, Empowering PeopleJoin **CureMD** — Where Innovation Meets Impact Healthcare is evolving fast, and at CureMD, we’re helping lead that transformation.We build powerful healthcare technology that enables providers to focus on what truly matters: delivering exceptional patient care. From advanced **Electronic Health Records (EHR)** and **Practice Management Systems** to innovative **Patient Engagement Solutions**, our platforms support healthcare organizations around the world.But the real driving force behind everything we do? **Our people.****Why work at CureMD?**When you join CureMD, you’re not just taking a job — you’re joining a mission to transform how healthcare works globally.We’ve built a workplace where innovation thrives, ideas are welcomed, and collaboration is part of everyday life. Whether you’re an experienced professional or launching your career, you’ll find opportunities here to grow, lead, and make a meaningful impact.**What makes CureMD different** Work on technology that improves healthcare worldwide A culture built on innovation, collaboration, and inclusivity Clear career growth and leadership development opportunities Continuous learning and skill development A strong focus on work-life balance The chance to turn your ideas into real-world solutions**Your growth matters here**At CureMD, we invest in our people. Through training programs, mentorship, and leadership opportunities, we help you build a career — not just a role.Your contributions matter, your ideas are heard, and your growth is part of our success.**Ready to make an impact?**Join a team that’s building smarter, safer, and more accessible healthcare for everyone.**Be part of the future of healthcare. Be part of CureMD.**