Patient Enrollment Specialist

ibex; Karachi Division; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A leading company in healthcare, ibex is seeking a Patient Enrollment Specialist to join their Operations team. In this role, you will make outbound calls to patients for vaccination trials, manage data, and ensure compliance with company policies. This position offers opportunities for skill development and career growth in a supportive environment.

Benefits

Medical Insurance

Permanent Employment Status

Provident Fund

Internal Job Opportunities

Referral Bonus

Company Pick & Drop

Qualifications

• Excellent English communication skills with a friendly demeanor.
• Ability to convey messages clearly without jargon.
• Desire to work in customer experience.

Responsibilities

• Make outbound calls to patients to promote vaccination trials.
• Authenticate data collection forms and surveys.
• Update CRMs with accurate information.

Skills

Time Management

Priority Setting

Professional Composure

Empathy and Hospitality

Education

O Levels/Matric or above

Job description

The Patient Enrollment Specialist within the Operations department will be responsible for collecting data from clinical or pharmaceutical research projects. The specialist will work collaboratively to compile, manage, and report data clearly and accurately. We seek individuals who can handle interactions with sincerity and compassion.

Responsibilities:

1. Make outbound calls to patients to promote vaccination trials.
2. Authenticate data collection forms and surveys.
3. Update CRMs with accurate information and notes.
4. Understand the study thoroughly to communicate effectively with patients and doctors over the phone.
5. Have exposure to relevant culture, names, addresses, and languages.
6. Ensure compliance with company policies and procedures.

Why Start Your Career at ibex?

Join us if you want to improve your skills in a supportive environment. We value empathy and effective communication with patients and healthcare professionals.

What Makes You a Good Fit?

Excellent English communication skills; ability to convey messages clearly and friendly without jargon; a desire to work in customer experience.

Desired Skills:

• Time Management
• Priority Setting
• Professional Composure
• Empathy and Hospitality

Job Requirements:

• O Levels/Matric or above

Benefits and Opportunities:

• Skill development and exposure
• Learning environment
• Career growth opportunities within a global organization

After applying, expect a response within 3 working days. Our recruitment team will contact you for an initial screening.

• Medical Insurance
• Permanent Employment Status
• Provident Fund
• Internal Job Opportunities
• Referral Bonus
• Company Pick & Drop

Job Specification

Same as the requirements listed above.