Parts Advisor (Virtual Assistant)

WorkStaff360; Islamabad; On-site; PKR 558,000 - 670,000; Full time

Job summary

WorkStaff360 in Islamabad is seeking a proactive Parts Advisor (Virtual Assistant) to join our Customer Success team. You will source automotive parts, communicate with suppliers, prepare quotations, and ensure customers receive accurate and timely support.

The ideal candidate has strong automotive parts knowledge, excellent English communication, and the ability to work independently in a fast-paced environment. This full-time role offers steady monthly compensation.

Qualifications

• Proactive and detail-oriented with automotive parts knowledge.
• Strong English communication skills.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Identify and source automotive parts based on customer or technician requirements.
• Communicate with suppliers to obtain pricing, availability, and product information.
• Prepare accurate quotations and purchase orders.
• Maintain and update parts inventory records.
• Follow up with customers and suppliers to ensure timely order fulfillment.
• Deliver professional and high-quality customer service through written and verbal communication.
• Ensure all documentation and communications are accurate and well-organized.

Skills

Attention to detail

Problem solving

Customer service

Independent work

Positive attitude

English proficiency

Auto parts knowledge

Job description

Parts Advisor (Virtual Assistant)

Department: Sales

Employment Type: Full Time

Location: Islamabad

Compensation: PKRs50,000 - PKRs60,000 / month

Description

We are seeking a proactive and detail-oriented Parts Advisor (Virtual Assistant) to join our Customer Success team. In this role, you will be responsible for sourcing automotive parts, communicating with suppliers, preparing quotations, and ensuring customers receive accurate and timely support. This is an excellent opportunity for individuals with strong automotive parts knowledge and outstanding English communication skills.

Key Responsibilities

• Identify and source automotive parts based on customer or technician requirements.
• Communicate with suppliers to obtain pricing, availability, and product information.
• Prepare accurate quotations and purchase orders.
• Maintain and update parts inventory records.
• Follow up with customers and suppliers to ensure timely order fulfillment.
• Deliver professional and high-quality customer service through written and verbal communication.
• Ensure all documentation and communications are accurate and well-organized.

Skills, Knowledge and Expertise

• Excellent attention to detail.
• Strong problem-solving and customer service skills.
• Ability to work independently and in a fast-paced environment.
• A positive attitude and willingness to learn.
• English proficiency
• Auto Parts knowledge is a PLUS