Operations Manager Travel and Tour

Arrows Advertising (Pvt) Ltd.; Lahore; On-site; PKR 300,000 - 600,000; Full time

Job summary

An established industry player seeks a dynamic individual to ensure top-notch customer service across its delivery systems. This role involves designing and implementing travel packages, developing financial plans, and managing branch operations. You will lead a motivated team and communicate essential changes in regulations and policies. If you have a pleasant personality, strong communication skills, and a passion for the travel industry, this opportunity is perfect for you. Join a vibrant team and help shape unforgettable travel experiences for clients!

Qualifications

• Graduate with experience in a reputed Travel & Tour firm.
• Pleasant personality with excellent communication skills.

Responsibilities

• Designing travel packages for local and international tours.
• Managing operations and setting sales goals for branches.

Skills

Communication Skills

Team Leadership

Financial Planning

Customer Service

Problem Solving

Education

Bachelor's Degree

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Ensures that the highest quality of customer service is provided at all of the delivery systems within the Organization. Provides administrative support in areas of compliance, regulations, bank policies, and procedures. Designs and implements Local & International Travel and Tour Packages. Keeps track record of the clients and follows up.

ESSENTIAL JOB FUNCTIONS:

1. Designing Packages for local & international tours and travels.
2. Developing financial plans for the Organization.
3. Assisting in recruiting, training, and developing a highly motivated and effective team of Branch Operations.
4. Setting operational sales goals for branches.
5. Providing guidance, leadership, and coaching to the staff.
6. Communicating changes in regulations, bank policy, and procedures.
7. Managing all operations within the organization.

Job Specification

1. Must be a graduate.
2. Experience in a well-known and reputed Travel & Tour firm.
3. Computer literate, with command of MS Word, Excel, and PowerPoint.
4. Pleasant personality and excellent communication and verbal skills.
5. Good command of spoken English.

Information Technology and Services - Lahore, Pakistan