Operations Executive

Truck It In is solving inefficiencies for the $25B+ road freight market in Pakistan via an Uber-for-freight model. Backed by the leading global and regional VCs and strategic supply chain partners, we have raised $17.5M to digitize trucking and logistics for 1M+ freight operators in Pakistan and beyond.

We are looking for an Executive Operations in our Fulfillment vertical. You will be joining a lively and productive workplace where we work together to help other businesses run better.

What You Will Do:

1. Build relationships with different stakeholders in the freight market.
2. Strategically plan and manage logistics, transportation, and customer services.
3. Manage and develop relationships with drivers & transporters to increase overall customer satisfaction.
4. Resolve any arising complaints and problems.
5. Maintain metrics and analyze data to assess dispatches, city dispatch performance, and implement ideas for continuous improvement in the dispatches.
6. Liaison with shipper, internal and external stakeholders regarding dispatches and execute planning functions.
7. Manage disbursement of transporter payments by close coordination with the finance department.
8. Demonstrate strong interpersonal, MS Office, communication, and presentation skills.

What We Are Looking For:

1. Bachelor’s degree from an HEC approved institute.
2. 2-3 years of experience in a logistics/transport company.
3. A can-do attitude.
4. Excellent interpersonal communication skills.
5. Strong negotiation skills.

How We Will Support You:

Our core values -- win together, create impact, move fast, and own the journey -- underpin how we work day-to-day and the support we extend to our team members. We strive to empower our team members to be self-directed and self-motivated in their work.