Network/ Hardware Troubleshooting Specialist

Munarsh IT Services; Karachi Division; On-site; PKR 2,000,000 - 2,750,000; Full time

Job summary

A leading IT services company is seeking a Network/Hardware Troubleshooting Specialist in Karachi. The role involves diagnosing and resolving hardware and network issues, installing software, and ensuring customer satisfaction in designated market areas. Ideal candidates will hold a Bachelor's in IT and have relevant certifications with 2-3 years of experience. Strong communication and interpersonal skills are essential.

Qualifications

• 2-3 years of experience in a related field.
• Familiar with local market.
• Willing to travel in the territory.

Responsibilities

• Perform diagnostics and troubleshooting for clients.
• Install operating systems, drivers, and software.
• Assist Network Administrator in creating networks.

Skills

Knowledge of hardware and network

Good verbal and written communication skills

Presentation and interpersonal skills

Education

Bachelors in I.T

A+/N+ Certification Preferred

Job description

Network/ Hardware Troubleshooting Specialist

Network and hardware specialist is required to perform diagnostic, troubleshooting & Maintenance work for the Company, visiting clients in pre - defined territory and market segments. Frequently interact with customers.Drive promotional campaigns in the territory. Assist Promotion Manager to achieve revenue targets of Network Solutions and keep updated about the market trends.Key Performance Areas: -- Develops & maintains customer relations in pre-defined territory / market segment- Identify/ diagnose problems and resolve it at work site- Installation of any kind of Operating System, drivers, software- Back up and Data recovery- In case of any kind of problems that could not be resolve on the spot & time consuming bring customers PCs to our work station.- Assist network administrator in create a new network on customer site.

Job Specification

Education and Experience: -- Bachelors in I.T- A+/ N+ Knowledgeable ( Certification Preferred )- 2 or 3 Years Experience in Related field- Familiar with local MarketKnowledge, Skills, Abilities: -- Possess knowledge of hardware and network- Ability to self-start and work with minimal supervision.- Good verbal and written communication skills- Willing to travel in the territory- Have good presentation, interpersonal and Human Relation Skills- Ability to manage multiple tasks

Information Technology and Services - Karachi, Pakistan