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An established industry player is seeking a dedicated IT support specialist to assist in the planning, design, and implementation of various systems. This role involves monitoring and maintaining network equipment, providing technical support, and ensuring effective communication with the IT Manager. The ideal candidate will have a strong background in technical support and documentation, as well as the ability to manage hardware and software resources efficiently. If you are passionate about IT and eager to contribute to a dynamic team, this opportunity is perfect for you.
Assists in the planning, design, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications.
Monitors and maintains the use of the LAN’s photocopiers and printers.
Develops, maintains, and monitors procedures for all server backups.
Monitors, plans, and coordinates the distribution of client/server software and service packs.
Makes recommendations for new equipment and services to purchase and works with various vendors for procurement.
Performs on-site and remote technical support.
Assists in the organization and inventory of all hardware and software resources.
Maintains excellent communication with the IT Manager on all tasks and projects.
Creates and maintains good technical documentation.
Provides emergency on-call support on a rotating schedule.
Location: Information Technology and Services - Rawalpindi, Pakistan